SureStay Hotel by Best Western Beverly Hills West LA

The only thing is that no coffee is available during the stay

They said they had a complete breakfast. All they had was cereal, fruit and waffles no eggs, no sausage no hashbrowns. That’s the only reason why I’ve booked this hotel because they had a complete breakfast. I was so disappointed. I wanted to cancel my second day, but I decided differently and stayed, but I did not eat no breakfast.

The room had a strong smell. Also the sink was leaking water onto the carpet. Will not stay there next time

Parking there is a so difficult.

Everyone was great

The photos of the property looked exactly like the property. The front desk staff were extremely helpful. The hotel was an excellent price for the area.

This place has 2 things going for it, off street parking and convenience to where I needed to be. I booked it during the World Cup and it was all that was left at the time. It's reasonably clean and maintained, but barely so. I was traveling alone and didn't need to impress anyone, fortunately.

Great little room with everything I needed. Super friendly staff.

The Staff and location were excellent, the courtyard was so charming. I loved how there were potted plants beautifully displayed in the courtyard and all around the property. My only issue is the finishes around the hotel, like the baseboards and older trim not fitting well and while it was very clean, it's hard to keep old cheap materials looking and feeling nice. The hotel lobby was not very inviting, finishes were in disrepair. Our room and the breakfast room were pretty stuffy even though the weather was sublime while we were there. I really want this place to have a 5 star review because some details were so great, but they could put a bit more effort into finishes and the air conditioning and it would be even better. I appreciate the price obviously and it is reflected in this review. All this to say, we will likely choose to stay there again.

This is a very nice and clean hotel. The people who work here are very helpful as well.

Needs a serious upgrade

Property needs some TLC. Especially front office. But for the price the amenities were good, room was clean, front dest was very helpful, and nice places to eat and drink within a block.

Room was as clean as anyone could get it to be but it was definitely old and run down. The room smells like a public washroom. We were able to pin point that it came from the air conditioner in the room. Great location and price point. You have to compromise if you want it cheap.

Small room, outdated

Exceptional

The location is amazing! Near by the groove, erewhow, pharmacies, whole foods, traders joe. All of it are in a simple walk distance. It could be more modern, in furniture most.

The property was in a great location at a great price! Has free parking which was nice, and is in a beautiful neighbourhood.

Great budget friendly motel! Amazing location, clean rooms, friendly stuff

Nicely decorated, clean room w light

The location was awesome