Residence Inn by Marriott Boulder Broomfield

It was a great stay, with clean comfortable accommodation and a nice pool

Great hotel for a long stay. Great Staff, Good Brekfast, Clean and well maintained. Perfect location for what we needed to do on our trip.

Comfortable room, clean, enough facilities, pool, gym

Very good

The location of this property was very convenient. We have stayed there several times before.

Staff & Location to food services and access to throughfares all were excellent, The space was dated things like floor tile grout coming up or missing, furnishing was crowded to other components like: doors swinging freely from bathrooms to partially covering draws on night stand so to use draw required blocking or holding the door back. Dinning chairs to large to move into the table for eating and in some cases half on tile and half on carpet, televisions without guides requiring so surfing channels the entertainment when relaxation is what you desired,

Property is old and rooms not well maintained. Finger prints on doors and woodwork, bathroom floor is old and not cleaned welled

- my room was smelly. One of the pillows smelled of urine - that was changed out but room still smelled bad. - couldn’t get the shampoo bottle cap open. Probably a new bottle. Staff was friendly.

The property has plenty of parking and is located in a quiet business park with shopping and restaurants minutes away. The property was not able to accommodate an extra room for us for one night even though it did not appear every room near us was booked.

The front desk staff, particularly Cherre, were attentive and responsive. The breakfast was tasty and the staff supporting the breakfast were very nice. As is typical in most hotel chains, housekeeping services are provided every other day. In our case during a 14 day stay the housekeeping service slipped to every 2, 3 or 4 days but we were able to get more towels at any time. We plan to return to this hotel in the future.

Superb

Pools chlorine was high and turned my womens color a whole different color and destroyed my kids eyes

I arrived at 10 pm to find that they cancell

First floor room, window locks didn’t work and door nighttime lock was missing. As a woman traveling alone, this was uncomfortable.

Room was acceptable. There were stains on the floors. The garbage disposal malfunctioned but the maintenance team was able to fix. The phone did not have a dial tone, so I was not able to contact the front desk without talking to them face to face.

We were very pleased with our stay.

We only needed accommodations for one night but would’ve happily stayed much longer! The executive studio was spotless and so comfortable. The breakfast was also great. Great atmosphere and stay all around!

When I got there they had told me the initial hold on my card for securities was 80 dollars they ended up taking $601 dollars off of my card for securities which was never refunded back to my account addition we extended our stay another 4 days which lead to them taking up to 200 in securities off my card each day each room which was also not refunded I am still in dispute for refund after the 4th day of renewal my sister's boyfriend smoked in the room we were asked to leave with very little time given police on site which was not needed we were also told that the 100 dollars each we spent on the renewal pwr room with another 100 each in securities each would be refunded that was never refunded the staff was terrible they didn't have timely service no one knew anything about policy or procedures so we got different answers from everyone management was rude and pushed to escalate issue when there was no need she was short tempered and disrespectful like she was trying to push us into a physical altercation I want my refunds back that are due which I am still fighting for which should be all days and I want a refund of the renewal fee for the room that day they charged both rooms a smoking fee even tho it was only the one room from my brother-in-law so that should not be included in securities at all I have tried reaching out to cooperate head quarters and have received no response i will escalate this to any platform I can until resolved

Pool out of order. No obvious signage for property, could not find it. AC didn’t stay cold, toilet leaks at intake hose, bottom handle of dresser in closet lose

great