Comfort Suites Louisville East

The pool area is beat up and dirty.. the room had a weird smell.. the breakfast was a disappointment.. watered down gravy for the rock hard biscuits.. first floor ice machine was inoperable.. microwave in breakfast area was broken.. noisy a.c. unit.. staff was friendly

The Staff was very helpful and pleasant.

It was exactly what we needed. It had a hot tub, pool, clean rooms and a breakfast too. I loved the hot eggs and the kids enjoyed making their own waffles. Our son also got use out of the fitness center. Lastly, there was always someone to help. All you had to do was ring the bell, if no one was at the counter. They assisted immediately. Thanks so much!

Room was clean, staff was great. The room had some repairs that could’ve been done better in the ceiling and drywall but it didn’t affect our stay. Air conditioner worked great, bed was comfortable, and the water was hot. Would stay there again.

The Hotel was clean and the staff was great. The only downside, the shower water pressure was low.

Upon arrival (around 8:15 pm) The lobby was rather dark. No one at the front desk. I had to call the hotel property to ask someone to come check me in. Someone did come right away (assuming she was working alone). She was very sweet and helpful. The hotel is obviously on the older side. You can tell at one time you could smoke in there. The room was clean, dated but clean. The bed and pillows were extremely comfortable. Bathroom was clean. AC worked great. When I checked out the same lady was working and again very nice. I do not believe breakfast was available that morning. I didn't use the pool to comment on that. Considering the price I would stay again. Refrigerator didn't work.

I booked this hotel because it had a hot tub but the hot tub wasn’t very hot. I informed the desk attendant but nothing was done about the temperature. I also called the desk inquiring about the location of the laundry and was informed about its location, when I went there the washer was out of order and the dryer took $3 in quarters but the desk clerk didn’t mention this when I called so i had to do a lot of walking to go to the desk to get quarters then way back to the opposite end of the building to the dryer. Some fresh fruit would have been nice for the breakfast.

Clean rooms, clean beds, clean pool, good breakfast

Very nice motel for the money. I would stay there again. Everything was all I would’ve asked for.

Stayed one night and everything was up to par! Breakfast was good and man at front desk was great!

Clean room helpful staff

Wonderful staff. Close to everything.

It was a great check in . I had accidentally made my reservations a day later then I wanted and the gentleman was able to correct it .

Pool is heated and salt water, hot tub controls are across the room but still very nice. Room was comfortable and they have great pillows. Would stay again

Loud in the main are Lights buzzing so loudly. Room smelled like a wet cat and bedding felt moist. Breakfast was fine. Mediocre at best. It was fine for a one night stay but You get what you pay for.

The room was clean The fridge worked well The room smelled musty and felt damp The ceiling above the tub made us feel unsafe to take a shower The ice bucket (even though we put a bag in it) leaked all over our belongings We had trouble using the key card to enter the one side door

the pool the pool needed to be cleaned with more chlorine.

There was a real bad smell in room 214 and there was a bad puke smell in the room 219 the AC in room 2019 was making knocking noise I did call the front desk but nothing got done about it and when we left 2 of my kids was ate up with bug bites they look like flea bites

Very comfortable beds, desk staff very nice and helpful Cleaning beliw oar

Everything was perfect , excep the washing machine was not working . So I\nHad to find somewhere to go to Wash My clothes .