Baymont Inn & Suites by Wyndham Madison

Exceptional

Very poor

Outstanding overall experience

Disappointing

Exceptional

Good

Thank you for making my nephew’s stay comfortable!

It is the expected 2 star hotel and the pool is like a tub. There was not desk in my room so not great for business traveller. Location is strange but for me traveling to Verona & Downtown is still not that far which is great for my stay.

Very clean, great price, pleasant employees, updated nicely Nothing

First, cleanliness was a major concern. In one of the rooms, we found baby bottles and other leftover items in the drawers, highlighting a lack of proper cleaning. Another room was missing towels, which left us scrambling for essentials. Additionally, one of our party members expressed discomfort, feeling unsafe and unclean in their room. Given these circumstances, we decided against using the pool, fearing it would be equally unsanitary. We booked four rooms for a total of four nights, and the experience was disappointing. The continental breakfast offered was far from satisfactory; it consisted mostly of stale bagels and toast, with guests needing to hunt for utensils and other necessary items to prepare even that basic fare. Safety was another significant issue. Many of the doors did not lock properly, and some were missing doorknobs and handles altogether, which added to our unease during the stay. Overall, the combination of cleanliness, safety concerns, and inadequate amenities made our experience at the Baymont Hotel far from enjoyable. I would not recommend this hotel based on our stay.

Room sheets stained and hole in them. Bed squeaks. Rust in windows of pool. Carpet needed vacuum throughout the hotel. Look up on Chat GPT mot safe neighborhood. Recommended find another hotel.

The room reeked of mole. The smell was intolerable. Front desk guy tried to help but no room was available for him to move us. I saw a cockroach in the bathroom.

The bedding was dirty upon arrival. We spoke to the front desk person to request housekeeping change the bedding. However, when we returned to our room later in the day the beds were made up with the same dirty sheets!! Had to go back down to the front desk to get new sheets to make the beds ourselves because housekeeping left at 4:00 pm. Very disappointing.

Easy check in and convenient to my event. Property was clean and safe.

I would not stay at this hotel again. There were people (not guest) constantly loitering the parking lot and drinking alcohol. My room was rarely cleaned or serviced. The front desk was not very accommodating, and failed to email me a receipt not once, but twice after asking nicely. I do not recommend staying at this location in Madison, WI.

Staff was friendly and made check in quick - due to us traveling 13 hrs !!!

Location Frontdesk service was nasty

Very good

The room was large but very little lighting. It was very dark. The pool was ok but no towels available, bathroom in the pool was under construction. The condition of the outside was in poor repair, especially the outside door to the pool area which faced an apartment complex. It was located in a less than desirable location, separated by only a worn out wooden fence from an apartment complex that may have been Section 8 housing. The elevator was jerky and never stopped correctly on the floor, there was always a slight step to trip on when exiting or entering. There was no seating available outside the front door.

Good and clean hotel. The staff was fantastic