Quality Inn Madison West Near University Area

Perfectly acceptable place, but the staff needs to learn to recognize a do not disturb sign. Also, a chain would be nice. Staff randomly opened my door without even a knock while the dnd sign was up.

Great breakfast TV was not so great, but workable.

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Good hotel!

When I tried to check in to the hotel, the clerk told me that Expedia would not release the card funds to the hotel, and we would have to call a help line to figure it out. Meanwhile a housekeeper is yelling on his cell phone to someone in the background and made it difficult to hear/understand the clerk. Instead of fixing my issue the clerk kept prioritizing other customers instead of me, even though I arrived first. The Expedia help phone numbers proved to be useless, and I opted to abandon ship and try another hotel.

Convenient to where I needed to be. Little run down but it was an older hotel. Waffle machines was not ready to operate when breakfast was served.

Very small vanity in the bathroom with no counter space, Tub had stains and dirt, bath door had holes, smoke and diesel smell in the room, no temperature control in the room, strong smell in the hall way and room, and no working treadmill in the gym.

Location, price No dislikes

Found cigarette in the room at check in. Room smelled like cigarette smoke entire stay.

The odd number rooms were sort of difficult to find

You get what you pay for. This hotel was absolutely disgusting. The bathroom was dirty, including visible blood. The door had no inside lock--just the keyed deadbolt. Not secure! I waited 5 minutes for someone to show up at the front desk so I could check in. Ultimately, I stayed for about 3 hours before finding alternate accomodations.

Breakfast, room was good size Rooms were not cleaned daily. Ie; bed made. Had to ask for clean towels

Good experience and very nice staff

It’s a basic, middle of the road motel. Don’t expect a whole lot and you won’t be disappointed.

The tub wasn’t the cleanest and they don’t do room service or come clean the room while ur there. And that’s weird. Me and my family stayed almost a week. And the lady at the front desk didn’t wana give us any fresh towels when we asked. The black pregnant lady is very sweet tho. It’s okay there and they have breakfast every morning. The prices are reasonable but they need better service

Area not well kept, inside not very well cleaned, ice machine was not working but had no sign of maintenance needed. Room was not cleaned very well.

The rug in the room is so dirty and there are hole on the wall next to the bed.

Good location.

Barely hit water for showers in the two room we were in and rooms were update but not doors and bathroom door would not stay shut and hallways were very noisy due to old things doors.

We paid $350 a night for a hotel that wasn’t full because of price gouging on commencement weekend. For the price, I would have expected the staff to be on top of their game. However, the alarm clock was sticky, there was trash under the bed, and one of the toilet cover attachments was broken to where you could see crusty urine. The tissue box and the shampoo bottle were empty and should have been changed out. My wife shampooed with hand soap and I had to go down to the lobby in my sleepwear so that the receptionist could go to housekeeping storage to get me a tissue box and shampoo bottle which I installed myself. Ice maker was not dispensing ice. I told my wife that if I ever suggest staying at a quality in again, she should remind me of this experience.