Quality Inn Madison West

Building is pretty old and dated. Room smelled faintly of stale smoke. Room did not have many electrical outlets, which made charging devices a little more challenging. There did not seem to be any elevators but I think building is only 2 floors. Breakfast was adequate. Staff was polite. Building is an industrial area. Our stay was short so it was adequate but I probably will choose a different place next time.

I got this room to be able to sleep in and reset. no other reason and was woken up at 740 in the morning to the fire alarms going off . Obviously very scary to wake up too . Staff is running around trying to shut it off and when I asked if it was normal I was told it was. I also asked for late checkout and was told that was fine and had housekeeping banging on my door at 930 am . Very disappointed

AC was very Bad condition in terms of cleaning

All good

Staff were helpful, bed, bed linen and towels were clean and good and breakfast decent. However property is tired and in need of investment, ac couldn't be adjusted and was noisy, vending machines broken. Was cheap hotel for one night for local gig only reason we stayed.

The room had a mildew smell to it. Very unpleasant.

Clean room. Good breakfast. Good value.

It’s a bed when you need one but not much more.

The carpet in the room was wet in a couple areas, and could have used a cleaning. There was something not quite right with the air conditioning, there was a strange smell in the room and though the temperature was fine, it seemed very humid in the room. Maybe the A/C drain was plugged. Breakfast was well stocked and very good, it was very quiet the whole time I was there, 5 days. Plenty of parking, water temp and pressure were very good.

Clean room and great breakfast. Several noisy rooms proximal to ours till after midnight also.

Perfectly acceptable place, but the staff needs to learn to recognize a do not disturb sign. Also, a chain would be nice. Staff randomly opened my door without even a knock while the dnd sign was up.

Great breakfast TV was not so great, but workable.

...

Good hotel!

When I tried to check in to the hotel, the clerk told me that Expedia would not release the card funds to the hotel, and we would have to call a help line to figure it out. Meanwhile a housekeeper is yelling on his cell phone to someone in the background and made it difficult to hear/understand the clerk. Instead of fixing my issue the clerk kept prioritizing other customers instead of me, even though I arrived first. The Expedia help phone numbers proved to be useless, and I opted to abandon ship and try another hotel.

Convenient to where I needed to be. Little run down but it was an older hotel. Waffle machines was not ready to operate when breakfast was served.

Very small vanity in the bathroom with no counter space, Tub had stains and dirt, bath door had holes, smoke and diesel smell in the room, no temperature control in the room, strong smell in the hall way and room, and no working treadmill in the gym.

Superb

Location, price No dislikes

Found cigarette in the room at check in. Room smelled like cigarette smoke entire stay.