AC Hotel by Marriott Miami Beach

Y

The rooftop pool is amazing

Dirty room, tv at the bar didn't work, and the tv's that did work did not have any channels that had the NBA finals. Lights flickering at the bar. Not the most pleasant staff. Overall, poorly managed hotel and will not be going back.

House cleaning was loud early morning. Asked for toilet paper, was never delivered. Front desk staff was nice.

Great property

Especially that nonsense about towels, they ALL were wet, definitely used by previous customers, didn't wash and dry after! That guy found only 1 dry, but I could smell someone used it before!

Very good hotel

The property was beautiful, the staff were phenomenal and helpful. The staff were friendly and funny, had a lot of laughs. The guest were friendly as well , we all had a great time in the bar and lounge we were rained in and the staff accommodated all of us with good music , we ate, drank 😜 played pool and sang the night away. Love it. This will forever be my go to when visiting Miami!!! Whooooo hooooo! 100 stars 🌟 for me

Roof top No draw space Low end quality of floors .Scratches do to the cheap quality

A worker stole

Staff was very friendly and room was very clean. Middle of the night I heard pumping noise and woke me up.

We had to wait for the previous guest to leave because they requested a late check out, it was after 5pm before we got into our room only to find out we didn’t get the king bed we reserved but 2 queens instead. The room layout was very awkward, the “living room” had no lighting, the couch faced the beds and the tv couldn’t be turned so you couldn’t watch the tv comfortably. The flooring was cheap looking vinyl planks that you could see the buckling. The bathroom had no counter space. The pool deck had a great view but not much else. The pool was small, the bar was smaller and it was all only open from sunrise to sunset. It wasn’t worth the money we spent and to top it off when we asked them to call a cab for us when we checked out, they called a private driver that charged us an exorbitant amount for a pretty quick drive. Very disappointed all the way around with this stay. Lesson learned

Staff was not very helpful, horrible customer service

close to everything, not so fantastic breakfest, but starbucks next door

The staff allowed us to check in early which is really good of them however the first room had blood all over the bathroom floor - staff was quick to change are room. Lots of signs showing charges for anyone who smokes in the hotel however all the way through the hotel it smelt of smoke and put us off having a drink in the lounge or having anything to eat - we did not make use of the facilities due to the smell around the hotel. The morning of check out as we was getting changed and organised for leaving and a maid just unlocked the room and walked in with also a "do not disturb" sign on the door. Location of the hotel is ok but the other end of Colins Avenue near Lincoln Road has much more going on shops and restaurants also close to Ocean drive and south beach. Overall opinion is you will find better service, clean and location hotels elsewhere on Colins Avenue for much cheaper rate per night & damage charge

You cant adjust the temperature but its comfortable.

My stay was wonderful. The staff were respectful, the room was spotless and the service was excellent. Definitely will be back!

The hotel is a bit outdated and that’s why the prices are lower compared to other hotels in the neighborhood.

All was not good. The very first night of our stay we slept on a horrible blanket. Coming back for a late night event we were left to sleep with a torn and stained blanket. When it was reported at the main desk no one showed up to apologize . It was changed but that left a terrible taste of this place. Would not be choosing this place in the future.

Very clean! Great hospitality