Chesterfield Hotel & Suites

The room had no hot water for bathing. The shower was stopped up from moment one of walking in the room. The room was behind a locked gate. The hotel staff made me walk up to the lobby and get my door dash order. I think it was because they have food there and they don't like outside orders. The room only had one wash cloth. The front desk literally NEVER answers the Front Desk Phone number (305)531-5831 Check it out for yourself!. It' funny that way at least they can say NO GUESTS EVER CALL US FROM THEIR ROOM WITH PROBLEMS! HA! This is South Beach and so it is loud all night long.

Overall my stay was good i will be booking this hotel again

Staff, really bad, the kind "let's get this over with", so don't expect any friendly welcome.

Area was excellent. Rooms were clean but there were shady staff and/or guest. Felt like organized crime. Noisy. Inconsiderate and shady looking.

This hotel was 1 block away from the beach the staff was super cool and every was very clean and working it was inexpensive and i honestly needed it for 1 night which was perfect since i was boarding a cruise the next day i will certainly recommend for those who need a quick 1-3 day stay as well is absolutely close to all the top places 1-2 blocks away Mangos, Voodoo, Wetwillies, beach, Bacon B*tch, puerto Sagua , Papace, you name it list goes on lol

Room 517 did not have a safe. Non the less we have a good time

Staff was terrible. Staff was extremely slow and there was a language barrier. Lobby was crowded. Front desk staff needed help. There was a $50 fee for early check in. Property is broken up and it made navigating around challenge

Servicio al cliente

It was okay.

Staff was so helpful and the rooms were great! Great ac too.

Location was great. Walking distance to everything Bathroom could have been better

Nunca pude llegar al hotel por que me cancelaron el vuelo

Location Staff took too long to bring me extra wash cloths and towels

The place was nasty I like the location

The light was streaming in all night and from sunrise. In short .. a terrible hotel

The rooms needs to be severely upgraded. The hallway needs to upgrade with a new rug, paint and decorations. The room keys had to be reprogrammed every time we left the room. Check- in took forever to complete. The shower head is placed in a awful spot and the shower floor is very slippery when wet.

A nice location near the Port of Miami

This is one of the oldest and dirtiest hotels I have ever walked into. The floors in the rooms were literally cracked all over and there was dust all over the baseboards! When I went to talk to the hotel manganer the next day they said that was the room I had paid for. When I showed them the online pics, they said those were the rooms in the new building. Unbelievable! Orbitz was no help either. Orbitz said there was nothing they could do and it would be up to the hotel to cancel the rest of my stay. Lesson learned- never book at this hotel and NEVER book thru Orbitz!

It’s was a nice comfort room every thing was clean nice location it’s right in front of Ocean Drive literally a 2 minute walk to ocean Drive

Clean Room, Staff it was a whole vibe