Kaskades Hotel South Beach

The best hotel

Nice little boutique hotel , well placed with lovely big rooms . I stay here often and it’s a no frills hotel but very central and nice big rooms . I will stay here again for sure .

We had a several broken items in our room. I called about the vanity and the technician came and looked at it but never came back to fix it. Several of the lights didn't work and the bathroom sinks had a slow drain. There is no parking at the hotel so you have to get valet so be aware. Also there is a resort fee and no breakfast at the actual hotel building.

I appreciated the attentiveness of the Front Desk staff, to the patience of the Housekeeping Staff. The location is so optimal on many levels - around the corner from the Convention Center, one block away from Lincoln Road, and 2 blocks away from the 17th Street entrance to the Beach. They have an underused sundeck on the roof of the property - good for those that want to sunbathe, but want to avoid the potential busy setting of the Beach. I was very happy with my stay here. However, yes, there are small changes that I'd like to see. It's the Little Things that would make this property an awesome place to stay. For example, there were some of the "frequently used items" in my room that needed to be replaced. Also, where I liked the idea of there being a code, instead of the usual Key Card, for the room, perhaps the delay in the door automatically locking needs to be... reviewed. Yes, you can lock the door manually once inside. However, for extra convenience, reduce the automatic time frame by 5 seconds, in my opinion. In closing, these are all small. minor things. I'd absolutely stay here again.

One time even into my suitcase before I knew this was an issue. Weird chords and plugs in the corners of the room. I thought I took a picture but I didn't very unsafe. Beds had a clean pillow top under the pillow top was disgusting stains. Staff extremely rude. I tried to change my reservations. But it was a holiday weekend. Everything was booked the heated toilets were nice. Showers had mildew and let me elaborate when I say the staff are rude, I mean extremely rude. Definitely not like any other Miami experience. I've ever had do not book here

Hotel is in a lovely area, was within walking distance of several good restaurants, hotels that my travel mates stayed at, and the beach. Room was the perfect size for someone who is staying alone, and had an available mini-fridge. The two biggest nitpicks I had were that one of the cabinet doors could not open, and the floor of the shower has a very small barrier outside of the door, which was not enough to keep water from spilling onto the tile floor, making it a slipping hazard if you do not place a towel at the door

The bathroom and shower were the saving grace of this property. Steam shower plus a bath was great. The images on the website of the property are much more polished than the actual property itself. The room was rough around the edges and a bit in need of some fine tuning. The “motorized” shades need to be replaced. Every time you want to open or close the shades needing the pull them SO hard and forceful to get them to work isn’t normal.

Proximity to the beach The staff was friendly and helpful The pool was under maintenance during our stay and we were not notified until our arrival at the hotel. Rooms were renovated; however showed some signs of wear. Couldn’t really utilize the patio as there were fire ants crawling all over the railing. We did have some A/C issues that took a couple of trips from maintenance to sort out.

Never say breakfast Needs bigger sign outside to find the lotions and breakfast services which I never saw

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Terrible staff

Location was good but that’s about it. They advertise as a 4 star hotel but I promise you this is a 2 star hotel at max and I am being generous. Showers leak, there are stains EVERYWHERE. The showers are disgusting to the point where I couldn’t use them without flip flops, the rooms are riddled with flies, the phones don’t work, and all the shower glasses have gross dirt stain marks on them, the front desk also refused to refund us after being on the property for less than 30 minutes after checking out the room. If you don’t care about your health or catching some kind of disease, this is the place for you. For comparison, I stay at the Gale next door usually and that’s an actual 4 star hotel, this place is an absolute dump. I would NEVER in my life ever recommend this hotel to anyone.

Spend three nights at this hotel, the room had an old wet wood smell. Room very dated and not once did they clean my room. I requested my room to be cleaned and was told that it would be, but when I returned back it was not cleaned. Not at all what is advertised.

The room had electronics that didn't work like the tv and microwave. Also the room wasn't cleaned well.

The location is good! Very close to Lincoln Ave and Collins Ave, so it is very walkable. The room was nice, the see-thru steam shower, while a cool feature, was not the best option for a family of 3 with a teen daughter. We were provided with free breakfast at the sister hotel across the street due to some issues that we had with our room. While we appreciated the gesture, the waitstaff at the restaurant were not friendly at all, and the breakfast was mediocre at best. Nobody checked on us to see how our food was, and no drink refills were offered. The attitude of the waitstaff toward our table changed in a negative way once they found out we had vouchers for breakfast. Very disappointing experience

Location

It was nothing like advertised all the amenities were located across the street at another location very inconvenient

Small staff not very efficient with coaching daily. We had to ask for towels each day. Friendly staff. Great location tai blocks full the beach. Does not have a pool accessible on the roof but we had access to the hotel across the street. Located minutes away from food and shopping. Overall good stay.

It was walking distance to the convention center and on a pretty quiet street The room had a slight wet smell to it. Almost moldy.. the floors were also a bit sticky. The AC was either on full blast and freezing or off and muggy hot.

Nice but the rooms need some fixing