Kaskades Hotel South Beach

The room is really huge and great!

Friendly staff, Room very updated and beautiful, close to the beach and perfect position for everything in south beach Everything was perfect

Exceptional

Exceptional

It was in walking distance from everything that you could need. The beach is very close. The staff was very accommodating. Will stay here again.

Quick check in. Relaxing balcony. Comfy bed. Keurig machine with K-cups with creamers which I did not use. Mini refrigerator and mini microwave. The curtain rod looked bend not functionally the balcony was not dust free on the outdoor chairs. The shower door should be frosted. The counter by the chair area need reinforcing to the wall.

Passable

Exceptional

The location The staff is very rude and unprofessional

The best hotel

I like the convenience of the property. I liked the balcony and the modern amenities like a Toto toilet and steamer in shower. I didn’t like how the pool was closed, there was no ice machine, housekeeping came early every morning at 9am (while we were sleeping) but never followed back up later in the day. I didn’t like the discoloration of the toilet in my room.

Staff were really helpful and was in a good location A few issues with clear window in bathroom and no fridge however these were quickly resolved with workarounds from the the staff. The pool was also not as expected however again there was a very good alternative we were able to use in the sister hotel

Nice little boutique hotel , well placed with lovely big rooms . I stay here often and it’s a no frills hotel but very central and nice big rooms . I will stay here again for sure .

We had a several broken items in our room. I called about the vanity and the technician came and looked at it but never came back to fix it. Several of the lights didn't work and the bathroom sinks had a slow drain. There is no parking at the hotel so you have to get valet so be aware. Also there is a resort fee and no breakfast at the actual hotel building.

The staff was the sweetest and most helpful. In particular Nathan. It is worn out and aged.

I appreciated the attentiveness of the Front Desk staff, to the patience of the Housekeeping Staff. The location is so optimal on many levels - around the corner from the Convention Center, one block away from Lincoln Road, and 2 blocks away from the 17th Street entrance to the Beach. They have an underused sundeck on the roof of the property - good for those that want to sunbathe, but want to avoid the potential busy setting of the Beach. I was very happy with my stay here. However, yes, there are small changes that I'd like to see. It's the Little Things that would make this property an awesome place to stay. For example, there were some of the "frequently used items" in my room that needed to be replaced. Also, where I liked the idea of there being a code, instead of the usual Key Card, for the room, perhaps the delay in the door automatically locking needs to be... reviewed. Yes, you can lock the door manually once inside. However, for extra convenience, reduce the automatic time frame by 5 seconds, in my opinion. In closing, these are all small. minor things. I'd absolutely stay here again.

Very good

Passable

One time even into my suitcase before I knew this was an issue. Weird chords and plugs in the corners of the room. I thought I took a picture but I didn't very unsafe. Beds had a clean pillow top under the pillow top was disgusting stains. Staff extremely rude. I tried to change my reservations. But it was a holiday weekend. Everything was booked the heated toilets were nice. Showers had mildew and let me elaborate when I say the staff are rude, I mean extremely rude. Definitely not like any other Miami experience. I've ever had do not book here

Hotel is in a lovely area, was within walking distance of several good restaurants, hotels that my travel mates stayed at, and the beach. Room was the perfect size for someone who is staying alone, and had an available mini-fridge. The two biggest nitpicks I had were that one of the cabinet doors could not open, and the floor of the shower has a very small barrier outside of the door, which was not enough to keep water from spilling onto the tile floor, making it a slipping hazard if you do not place a towel at the door