Moxy Miami Wynwood

Superb

in the heart of Wynwood, perfect place to stay

Very nice, clean rooms Extremely disappointing experience — poor communication, unhelpful staff and an unbearably noisy room. My colleague and I stayed at Moxy for four nights, but we had two separate reservations: one for the business part of our trip and another for the weekend. The day before my first reservation ended, I specifically went to reception and asked whether I could stay in the same room for the second reservation and have my colleague move into my room. The receptionist told me this would be absolutely fine and that I would only need to bring my credit card for the new deposit. The next morning, my colleague packed all of her belongings, moved them into my room, and we went downstairs — she to check out and I to check in under the new reservation. At that point, a different receptionist told us that what I had been promised the previous day was suddenly not possible. We were told that we had to pack everything again, bring all of our luggage downstairs, check out completely, and then receive another room. What made this even more ridiculous was that the new room was exactly the same room category — just on a different floor. There was absolutely no attempt to find a practical solution despite the hotel itself having given us different information the day before. When we finally received the new room, I specifically asked for a room that did NOT face the street because the street below is full of restaurants and bars and I was concerned about the noise. The receptionist then gave me exactly what I had asked not to receive: a room facing the street. That evening, I went back to reception and asked another staff member whether we could change rooms. She told me that there were no rooms available and suggested that I try again the following day. Unfortunately, my concern about the noise was completely justified. The room was incredibly loud at night. Music was blasting from the bars and restaurants below and people were shouting and laughing in the street.

Good

Excellent location. Love the Stash for any forgotten toiletries. Friendly staff.

Great location and nice hotel Rooms are small and feel very cramped paid a security deposit I’ve not had back as of yet even though I left the room in a great condition upon checkout. Breakfast was over priced and is only for 1 person even though I book a room for a family of 4 only 1 breakfast was provided which was very unexpected and annoying given the price, the Valet isn’t apart of the hotel as they advertise it’s a separate entity with very rude attendants but the hotel staff was great except for the lady who checked me in gave my wife a very uncomfortable look on her face before she even met us must of been in a bad mood or something

Exceptional

The location was fantastic! The room was modern, and the rooftop pool was amazing! They offer a free alcoholic drink or a bottle of water, in addition to a bar. The establishment was clean and smelled wonderful. Finding the entrance was slightly difficult; it was unclear about the pool hours, and it was unclear if breakfast was included, as the front desk stated it was à la carte. The pool does close rather early at 8 pm.

Valet parking was also super convenient. It was $40 per night, and being able to take the car in and out made things really easy. One of my favorite things about Moxy hotels is the check-in experience. Instead of a traditional front desk, you take the elevator upstairs and check in right at the bar, where you also get a complimentary drink. Anthony helped us during check-in and he was phenomenal! He was incredibly sweet, welcoming, and such a great conversationalist. We had a lot in common,he’s also half Colombian, and he told me he wants to visit the Moxy in Amsterdam. I had actually stayed there before, so we ended up talking about my experience there and really connected. He made us a great drink, explained what was in it, and genuinely made the check-in experience memorable. The room was perfect for one or two people. Everything was very clean, the bed was comfortable, and I loved the big window where you could sit and look out at Miami. The whole hotel felt fun, relaxed, modern, and full of personality. I would definitely stay here again!

Disappointing

The bathroom wasn't fully cleaned: the walls and mirror had dried toothpaste splatter from a previous guest. The bigger issue was noise. The restaurant on the floor above us turns into a nightclub after 10pm and runs until 1 or 2am. Our whole room vibrated. We brought a sound machine and it didn't make a dent. If you're a light sleeper, ask for a room well away from that floor. There's also a disconnect between valet and the hotel. We valeted at the start of our stay and specified a Sunday morning checkout. At 10:45pm Saturday I got a text saying my car was ready and I'd be charged if I didn't pick it up within 30 minutes. We were already in bed. The front desk had no phone number or way to check with valet without physically running down, and they were clearly slammed, the woman who helped me was lovely and called back after going to ask, but valet wasn't sure either, so we ended up getting dressed and going downstairs at 11pm to sort it out. Everyone we dealt with was genuinely kind. The systems just aren't talking to each other. Would consider staying again if the noise situation were addressed.

Exceptional

Staff was very helpful. Only issue was the sliding shower doors. Could not keep both doors closed during showering unless you used a wash cloth to keep the door from rolling open.

one of my worse stays

Passable

Exceptional

I absolutely loved my stay! The staff was amazing, especially Anthony he was incredibly friendly, welcoming, and accommodating. The stash closet literally was everything!!!! And we took some really cute pictures because the design of everything was so cute and aesthetically pleasing. The location was perfect, with everything within walking distance, which made the experience even better. Honestly, there wasn’t anything I didn’t like about my stay. Everything exceeded my expectations, and I had an amazing experience from beginning to end.

The hotel was so beautiful, clean and the staff were very pleasant and friendly. The rooms were lovely...Just a bit small but that was ok still loved it

It was clean and staff was great.nice stay

Good