Staybridge Suites Miami Doral Area by IHG

They need to renovate and change the smelly carpet in the hallway , they don’t clean the room daily and must asks for towels etc..

Excelente

Basic continental breakfast with the same limited selection each day. Disappointing Stay – Several Issues Unfortunately, my stay was disappointing and did not meet expectations. When booking through Booking.com, I was advised that taxes and fees were included and that a $50 damage deposit would apply. Upon arrival, however, we were charged a $25 deposit per night, totaling $175. At checkout on September 3, the front desk advised that nothing further was required and that the amount would automatically revert. After 7 days, I contacted the hotel and was told the release had not been processed. After another week, my bank advised that the hold would remain until the end of the month. This was frustrating and should have been communicated clearly. On our first night, the toilet overflowed. Maintenance attended but advised that there was no cleaning crew available to sanitize the area. We had to contact the front desk ourselves. Toilet issues continued for three nights, and we were eventually told not to flush toilet paper. Despite the inconvenience, there was no proactive room change, compensation, or apology. An alternative room was only offered after we raised the issue, which we could not accept as the room was smaller. Housekeeping was also very basic, mainly involving trash removal and making the bed. The hallways had a noticeable dusty/musty smell, which was particularly noticeable given that the hotel is pet-friendly. Overall, the main concern was not simply that problems occurred, but the lack of urgency and proactive customer service in resolving them. I expected a much better experience and greater attention to guest comfort.

Jacob was very nice!

Superb

Breakfast was plentiful and the property immaculate. Definitely will stay again as well as recommend.

Exceptional

Very comfortable

The only bad thing was, they had German roaches in the kitchen and baby German roaches in the dishwasher. Other than that, it was an amazing stay. GO METS

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Nice

The staff at Staybrigde was very friendly & willing to assist with any queries. Breakfast was lovely especially the waffles. The room was clean & I appreciated the large fridge &

We enjoyed our stay as always!!! Staff was helpful and provided excellent hospitality!!!

Location excellent close to lots of places room size ok great only house keeping is bad not doing properly, breakfast every day same. other than this all good

Cuando vuelva a Miami aquí me estaré hospedando un lugar muy tranquilo y paso mis expectativas

The property tried to charge my card before my check in even though i chose the option to pay at property. The transaction declined and they cancelled my reservation without giving me any notice. I showed up to the hotel and they had already given away my room. I had to look for another hotel at the last minute.

I love the decor in the reception area. The individuals working at the front desk were friendly and helpful. The rooms are spacious and clean. The breakfast was good.

I would recommend. Just needs some upgrades in the bathroom area.

Very good

Exceptional