Comfort Inn Cleveland Airport

Very good

The bed was comfortable. I was afraid that the beds had bedbugs. The hallways were in desperate need of vacuuming. The rooms were not clean. Soap from the previous guest was stuck to the side of the tub. The toilet seat was broken and we had to ask for them to repair.

Great overall

Clean it up. We didn’t like it.

It wasn't clean

Pictures are very misleading. Overall dirty. The entire hallway had stuff all over the carpet. Room smelled. Bed was not comfortable at all. Front desk personnel was never there. Even the lawn maintenance is poor. Would not stay here again.

Dirty, heavily worn rooms, hallways, and lobby. Sticky floor at the elevator. Smelled like smoke throughout the facility. The vibe was not budget hotel (this was $160/night, so not exactly budget in the first place) as much as poorly maintained/neglected apartment building. I think most people would have considered it reasonable to inspect the mattress for bedbugs, as I did, before finally resigning myself to the bad experience and sleeping for a few hours.

Dirty washcloth hanging on shower curtain rod Advertised pool is not open We have asked for towels and been promised delivery twice yesterday, and they still have not been delivered There was no juice, just an out of order sign at breakfast yesterday The WiFi does not work There was no channel guide available for the tv in the night stand The police were here reviewing video footage when we arrived We asked for more waffle mix yesterday during breakfast, was promised a refill, and that never happened Also, they didn’t clean or make our beds or anything while we were gone. 8/14-8/16/2026 Room 252

Had a good experience, breakfast was good. The area seemed safe and made us feel comfortable.

Hallway odor. Bucket in the middle of hallway collecting water dripping from the ceiling. Vacuum cleaners standing in front of the room next to mine. I asked for a handicapped room. Was told when I got there they didn't have them??? Therefore i couldn't use the shower and had all I could do to get off the toilet

Easy to get to location Hallway odor. Bucket in the middle of hallway collecting water dripping from the ceiling. Vacuum cleaners standing in front of the room next to mine. I asked for a handicapped room. Was told when I got there they didn't have them??? Therefore i couldn't use the shower and had all I could do to get off the toilet

I arrived late, despite multiple calls prior to my arrival, I waited at the airport for 45 minutes before getting picked up by their shuttle. The woman taking my calls was unhelpful and could not tell me where to be to get picked up and clearly did not care if it worked out. She was slow & unhelpful when I finally arrived as well. The hotel was damp, musty and just plain gross. I would never even consider staying there again. Had it not been 1:30am, without hesitation, I would have called a car and gone elsewhere.

Everything. It was incredibly filthy. Switched rooms and second room was also just as disgusting. Smelled like feet. Bodily fluids on bed skirting. Mold growing in bathroom. Urine all over the toilets.

All phone numbers provided rang disconnected and online google says property was closed permanently

The room was so dirty it was unbearable. From the nightstands to the bed and the bathroom. I asked for my money back and the front desk guy said he would have someone come clean the room. This next part is going to blow your mind. The guy comes to clean the room and starts in the bathroom. He takes a dry rag and wipes the inside of the toilet. Then takes that same rag wipes the floor around the toilet and finally takes the same rag and wipes the tub. No cleaning products just a dry rag. I asked him to stop. He acted like he didn’t speak English. I know it was an act because I saw him speak to someone else as I left the hotel. I requested my money back but the comfort inn front desk guy said I was there for over an hour. I was there trying to get my room clean. I strongly suggest that no one ever stays there. The establishment needs the health department to clean them down. The pictures online will definitely treat you. Beware people

Close to airport. Comfortable, clean, this is a great stay a night before flight. Have never stayed for breakfast. For the price this is the our place to stay.

STAY AWAY AT ALL COST!! Mold everywhere. Super dilapidated.

Property is dated and in need of an upgrade. Carpet is filthy, cobwebs and dust in the room. Beds are not comfortable but the sheets were clean. Iron worked great. Shower was difficult to turn on, I could only get cold or hot no way to make it a comfortable temperature. If you need a quick place to lay your head with a free ride to the airport this is the place for you. Staff were very nice and conversational.

Property wasn’t very clean. Stained linens, common areas needed swept. However, staff was friendly.

Superb