Comfort Inn Cleveland Airport

Dirty floors in the room, trash on rugs in the hallway, ripped up bathroom door,dirty tub. Staff was good and parking was good. No signage on main road indicating where to turn, and GPS didnt give the correct information.

The bed was comfortable. However, the hotel definitely needs some renovations; it had the feeling of being run down.

Nice comfortable place. Very nice people. Would recommend. A great value.

It was located 4 minutes away from where I needed to be. As soon as I got to my room I was hit in the face of being in an ash tray. It was not the smell of mold or mildew is was of cigarette smoke. Luckily that was resolved. Then breakfast on Sunday morning they had no juice, no coffee, no hot sauce.

The staff was nice. The hotel is getting behind on their maintenance. The backdoor had a broken security system. If you closed the door, you couldn't open it with your room key. So the door was open all the time. I see that as a security issue. A big problem with removal of garbage. It piled up for 4 days before somebody took it to the large dumpster. In general the property is getting old.

We did not stay. There were stains on the bedskirt, sheets, comforters and curtains. The curtains did not close and the refrigerator made an awful rattle noise. We got ready for our event and ended up driving 2 hours home.

Outside property needs upkeep and cleaning up. Inside was dirty. My room had an odor of being unclean and the floors were dirty—walking barefoot in my room resulted in dark and dirty feet!! Corners on floors were caked with dirt. My shower curtain was grossly moldy on the bottom. I did not eat breakfast here because of the overall lack of cleanliness. The night front desk person seemed annoyed when I asked a question about the shuttle— probably because she was busy on her personal cell phone! Observed her give very short and close to rude responses to other guests! Also fix the broken floor tile in the elevator and use a different cleaner on the elevator door and tv screen in the room—one that does not streak!! The fitted sheet on the bed had totally worn out elastic on the corners so did not stay in place and no mattress pad so not very clean feeling laying directly on the mattress!! This Comfort Inn gives the entire brand a horrible reputation!!

The location is perfect for a morning flight out of Cleveland. It’s a little dated and the bathroom tubs and sinks are cracked or caulked too much.

Worn out . Staff is friendly . Shuttle to airport very convenient.

Nothing. This hotel is nasty. The staff, however, was quite nice and helpful. Cleanliness and maintenance. This hotel looks like it was built in 1978, and not cleaned or maintained since then.

High amount of visible mold on ceiling in hallway. Bed bugs on curtains in room. Front desk staff lied about reservation made for fellow traveler over the phone. All in all looking for a refund for stay and WILL NOT be back to this one!!

Staff very friendly and helpful.

Nothing Dirty property, room, lobby, hallways, carpet, windows, breakfast area. This property is disgusting and needs to be shut down, cleaned and repaired. Better yet, knock it down and rebuild. It's a shame this place is open.

Well….i booked 2 rooms for work and employees. My first impression walking in was a police officer talking to management about an incident. Then another customer asking for a refund since their room was gross. I haven’t even checked in yet at this point. My key card didn’t work at first. And there is a MASSIVE mold stain on the ceiling in the first floor hallway. This is all before I got to my room. But, I will say the room was clean-ish but the tv wouldn’t work. Bed was comfortable and sheets seemed clean. The curtain was semi ripped off. Shower was the best part but even the head wouldn’t stay on. Breakfast was okay though the drink machine didn’t work. Spent over $300 on two rooms for a “not great” experience. Honestly want a refund solely on because of the giant mold stain on the ceiling. That’s unacceptable. Staff was semi helpful. All of us who stayed there agreed when been in worst hotels but this is definitely not a good experience.

I have stayed in Comfort Inn in many states. This one was not my favorite! I stayed 2 times just because it was close to the school that my daughter went for summer camp. We stayed at the beginning of June and stayed on the 19th to 21st..The thing I like about this Comfort Inn is the rooms are clean, the Hallways are clean, free parking. The only thing that bothered me so much is the fact the carpet on the stairs is so dirty. The worst is where the breakfast area. The trush can is so dirty and always full! and mops and brooms are right there for everyone to see!! The breakfast is good but you get turned off the moment you see the trush can!! I have complained about this before when I stayed the beginningof the month. I thought maybe when I go back things would have been improved, but still the same. This time there's an older lady who told one of the staff members that the trush is overflowing. The staff member just pushed in the trush but didn't change the bag but its not just the trush can is always full but its also so dirty!! Please do something about that its so unhealthy!! But otherwise the staff are always nice and helpful.

This hotel does not meet the standards of other Comfort Inns I have stayed at. Very poorly maintained. There was absolutely no clean up at the breakfast area after other guest had eaten breakfast. Poor overall experience. Very disappointed.

It’s about 10 minutes from the rental car return center. Seemed quiet and safe. Staff was nice and helpful. No pool, couldn’t tell if they had fresh sheets.

mejorar el desayuno

Room was fine, bed was very comfortable