Holiday Inn Mobile-Dwtn/Hist. District by IHG

Stay was fine just run down and a lot of extra stuff going on inside. Not very clean.

Comfortable stay , everyone very friendly and helpful

It was good hotel for its money, nothing fancy but well marinated and clean with own parking

The hotel is a great location in downtown Mobile however its a little dated upgrades would be greatly appreciated.

The televisions are not SMART TVs. You are stuck watching regular cable and local channels. There is no streaming. Other than that, it was a good stay, and the hotel and staff were nice.

Breakfast is not included as it was advertised on Expedia. May need to be changed. Everything else was good.

bar is wonderful

Got to admit, had a pleasant stay. The hotel itself was OK. Nothing to complain about nor rave about aside the awesome view from the bar on 17th floor.

The body wash was great!

I had an absolutely horrible experience at this hotel. The rooms were incredibly dirty and had zero ventilation. There is no exhaust fan in the bathroom, which causes all the moisture to get trapped inside the room. Because of this constant dampness, the floor mats are completely sticky to walk on, the entire room smells terrible, and the floor carpet stinks. To make matters worse, their customer service and business practices are incredibly dishonest. They have a tie-up with Expedia where they advertise that breakfast is included in the rate. However, upon arrival, the hotel staff flat-out refused to honor it, claiming it wasn’t in our booking. When we reached out to Expedia to sort it out, their customer service folks were equally rude and denied the advertised inclusion as well. Neither the hotel nor Expedia cares about customer service or honoring what they promise online. Save your money and stay somewhere else where the rooms are actually clean and management doesn't try to scam you out of basic amenities.

I liked that the staff were very helpful and accomodated our requests. The room was nice, good view of the bay and the downtown and we were able to watch the july 4th fireworks which was the reason for our stay at the hotel.

Staff was very welcoming but, despite the look of the facility from outside, the facility needs renovations from inside. The smell of the room was awful, almost triggered my asthma attack.

I was so excited to stay downtown but was very underwhelmed once we got there. The front desk host didn’t seem like she wanted to be there. Both me and my husband felt like an inconvenience every time we needed to ask a question. There is an awful smell all over the lobby, especially near the elevators. Thankful that wasn’t the case in our room! Our room was comfy, the AC was amazing especially since we like to sleep cold! My only complaint about the room is my kid spilled some water on the floor when we first got there so we grabbed a bathroom towel to wipe it up and the towel was disgusting after just a few wipes. The floor obviously doesn’t get cleaned often. The beds were comfy and we slept well every night. It doesn’t get noise in the early mornings but we slept with white noise on that helped. The bathroom/shower was amazing with HOT water and great water pressure! Make sure you read through the description of the amenities throughly bc I misread and was very upset to learn that our room rate didn’t include breakfast and it would be $14 a person. We also lucked out with free parking on night one but the remainder of the nights we had to pay $12 a night to park in the parking garage across the street.

Terrible

Good location. Updated rooms. Good staff.

Roof leaking in ballroom bathrooms not clean the lobby and ballrooms where extremely hot they put out fans to help push air around but didn’t help much

Ok

Breakfast staff was great!

It was really clean and stuff was friendly

The staff at this hotel were great and very accommodating.