Hampton Inn & Suites Monroe
About Hampton Inn & Suites Monroe
Comfortable Accommodations Hampton Inn and Suites Monroe in Monroe offers rooms with tea and coffee makers, hairdryers, refrigerators, microwaves, showers, and TVs. Additional amenities include sofa beds and seating areas. Leisure Facilities Guests can enjoy a saltwater swimming pool, indoor pool, and fitness center. Free WiFi is available throughout the property. Convenient Services The hotel provides a 24-hour front desk, concierge service, minimarket, daily housekeeping, business area, outdoor seating, and luggage storage. Local Attractions Malone Stadium is 5 mi away, Ike Hamilton Expo Center 9.3 mi, and Monroe Regional Airport 2.5 mi from the property. Highly rated for breakfast, staff, and room cleanliness.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Full kitchen / kitchenette
- In-room refrigerator
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Airport shuttle
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
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Loved the location, the cleanliness of the room and the staff’s professionalism. I will return when visiting Monroe
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Very good
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All the chain restaurants you could want were close by but we enjoyed driving 10 minutes to Catahoula's on the river.
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One of my favorite places to stay always nice and comfortable place to visit
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Staff
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I would definitely stay here again. It was clean, the concierge was very helpful, the saltwater pool was refreshing, and our kids appreciated the extra space in the room.
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Bath dirty Dirty
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Great customer service at this hotel. Kudos to your team!
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Good stay, things went as smooth as the could have.
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Exceptional
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Bad
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We had a stench of sewage most of our stay. The ladies at the front desk were nice, helpful, and accommodating no matter what time of day. May need an update on the speed queen washer and dryer for the WiFi ones so people know when they leave laundry washing what time to be back.
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I am writing to express my disappointment regarding my recent reservation. I had a confirmed reservation through Booking.com, but on the day of my arrival, I received an email stating that my reservation had been canceled. I immediately called the hotel and was informed that, due to a maintenance issue, I would be relocated to another property. While I understand that unexpected situations can happen, I find it unacceptable that my confirmed reservation was not honored. What made the situation even worse was the hotel I was relocated to. The property was significantly below the quality I expected from Hampton Inn. The room had a strong odor of smoke, was in poor condition, and I genuinely did not feel safe staying there. Because of the smell, I developed a headache and was unable to get a good night’s sleep. This experience fell far below the level of service and accommodations I paid for and expected. I am requesting a full refund for my stay. Hampton Inn failed to honor my confirmed reservation and relocated me to a hotel that compromised both my comfort and my sense of safety. This was an extremely disappointing experience and not what I expected from a brand with Hampton Inn’s reputation. I would appreciate your prompt review of this matter and look forward to your response and a fair resolution.
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Hampton Inn Customer Service, I am writing to express my disappointment regarding my recent reservation. I had a confirmed reservation through Booking.com, but on the day of my arrival, I received an email stating that my reservation had been canceled. I immediately called the hotel and was informed that, due to a maintenance issue, I would be relocated to another property. While I understand that unexpected situations can happen, I find it unacceptable that my confirmed reservation was not honored. What made the situation even worse was the hotel I was relocated to. The property was significantly below the quality I expected from Hampton Inn. The room had a strong odor of smoke, was in poor condition, and I genuinely did not feel safe staying there. Because of the smell, I developed a headache and was unable to get a good night’s sleep. This experience fell far below the level of service and accommodations I paid for and expected. I am requesting a full refund for my stay. Hampton Inn failed to honor my confirmed reservation and relocated me to a hotel that compromised both my comfort and my sense of safety. This was an extremely disappointing experience and not what I expected from a brand with Hampton Inn’s reputation. I would appreciate your prompt review of this matter and look forward to your response and a fair resolution.
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All the staff was very nice
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I wish I could remember the young lady that greeted me upon arrival she was the sweetest and friendliest Shower head was not great and our room was not cleaned well. They had toys from previous guests under the beds and toiletries were not fully replaced.
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Shower head was not great and our room was not cleaned well. They had toys from previous guests under the beds and toiletries were not fully replaced.
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Everything was wonderful but the beds are hard as a rock.
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Rooms were clean and breakfast was excellent.
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The complementary breakfast and staff was amazing The pool had too much chlorine
