Hampton Inn Pittsburgh/Monroeville

Room wasn’t cleaned the whole time we were there and one of the house keepers asked us and never did it.

THe property is really hard to get to and is tucked back behind a medical center. There was no one at the desk when I arrived at 3 pm in the afternoon and a cleaning person had to go find them. The person was in the back eating. The room was fine. The breakfast was ok but not great.

Overpriced, especially when there was no major event nor holiday to justify it, and more so when the shower had rust stains, the bolts that secure the toilet lid were stained/soiled, and there was no notepad nor pen to use.

Location We arrived at our hotel Wednesday evening and immediately had a poor experience.  We walked up to the check in desk and the man standing there didn’t even greet us. I pulled up the stuff I thought I might need on my phone and stood there and waited for him to look up and engage us because initially I thought he was busy doing something- he then gave me attitude and I asked him if “this is where I Check in”. He was extremely rude with his gestures and words/tone and I’m in no mood for someone to treat us the way we were treated when we are staying here for my mom’s stage 4 CANCER treatment. I’m livid. Whoever that man at front desk is needs an attitude check because given the experience so far I would never recommend this place to anyone. Following a bad check in experience our room was filthy. The floors/walls were extremely dirty to the point where we kept our shoes on in the room and there is blood stained on the one lamp shade. The lobby reeked of cigarette smoke. The hallways were hot and Humid so clearly no air conditioning throughout the hotel.  Our experience at the Hilton was horrible and we will not be back. I would like a partial refund for our stay seeing as we had to book another property for the second night due to the condition of Hiltons property

Friendly staff

Convenient off the highway along our route. Room smelled like stale cigarette. Room odor made it hard to feel it was clean. Got in at 0145 too tired to go and ask for a different room. Shower had no shampoo, because doing a quick stop didn’t pack home supplies.

Clean room and buffet breakfast was great. Streaming options and a pool! Close to everything. Great price.

Non

When booking with you I booked /requested a king room with tub. I did not get that and you falsely said that’s what I had. You should give me a refund. Also service stunk and was dirty

Very clean rooms, very good location with excellent breakfast and lots of parking. Keep up the good work.

It's close to my family home It was clean and has cable tv

Everything was outstanding in this location!!! I will highly recommend this place to anyone!!

Staff was friendly. Checkin was simple. Room was nice. Would stay again.

Everything was nice and clean. The breakfast was very good.

The staff at the property is very nice, friendly and helpful. The property is well kept, clean. Restaurant on site and small gym, clean and bright

They didn’t provide proper water drinking water

Everything was good.

close to a lot of things. lots of parking