Red Roof Inn PLUS+ Pittsburgh East - Monroeville

Room wasn’t clean looking, definitely not well maintained. Security lock was broken second room, ac in the first. Tile all messed up, rooms and hall smelled terrible. Would not again even though the location was good.

AC was not cooling the room up and the toilet was too low to the ground

Unfortunately, my stay was very disappointing. The room was poorly maintained and made it difficult to get a good night’s sleep. * The toilet flush did not work properly. * The shower made a very loud noise whenever it was used. * The pillows were old, worn out, and uncomfortable. * The air conditioner was extremely noisy and ran throughout the night, making it hard to sleep. * The flooring was in very poor condition, and it was uncomfortable to walk barefoot—I had to wear sandals at all times.

The room was nasty the bed had mold pee blood sheets had dry blood of bathroom molded microwave was dirty and molded then there was ants on the window and very stinky and the staff was very rude

Ok

The front desk customer service is terrible.

No refrigerator or breakfast

Convenient location Rundown but advertised “new rooms” …questionable guests roaming around the premises all night long

The elevator was out and had obviously been out for some time. Found a half eaten candy bar and medicine cup in room. Part of ceiling was coming down, TV had no channels and the toilet tank exploded off the top of the toilet!

Everything no lock for restroom and lift not working and theres not even water

Plenty of parking, plenty of signs indicating that this is a hotel and displayed the name of it. All of the staff were very very nice. The water pressure and temperature were very good. The bed was nice and big. The tv worked. The air conditioner took a long time to cool down the room and the temperature knob was broken (it spun completely around). The faucet is not attached to the sink so it was a bit troublesome to use but nothing too bad. The lightbulbs are all different colors (yellow, white, bright white) so it was a little hard to see at times without getting a headache. The fridge was kind of more like a freezer, even with the temperature knob on medium/low.

Everything was great

The bathroom was in even worse condition. The toilet flush was not working properly. Cleanliness is a basic expectation for any hotel, and this property failed to meet even the minimum standards. In addition to the poor cleanliness, the room was missing basic amenities that guests normally expect. The overall maintenance and housekeeping standards were far below what is advertised, making the stay extremely frustrating. Overall, it was a terrible experience, and I was very disappointed with the quality of the room and the lack of attention to hygiene and guest comfort. I would not recommend this property unless significant improvements are made to its cleanliness, maintenance, and housekeeping standards.

The room needed to be cleaned better but the stay was good. My tub had mold and behind the fridge had piled up dust I had to clean the room upon arrival. The staff was great.

I knew from reading prior reviews that it was a 50/50 chance of having a good experience. The room was on the second floor with no working elevator. Opened the door to a non smoking room that had a horrible smell and the bed was not made. When those things are the first thing you see & smell when you open the door; it was a sign to turn around and leave. Asked for a full refund and the staff at the desk was the best part of the experience.

A rat ran across the lobby

Close to major stores and ev The low low toilet and uncomfortable pillows

Rooom can be more cleaner, good stay for a night or two

I will never stay at a red roof in again. Awful.

Worst experience