SpringHill Suites by Marriott Pittsburgh Monroeville

Upon arrival on the third floor, we immediately noticed a pervasive musty odor. While I initially dismissed this as common in some hotels, the presence of blackish-green mold near the elevator suggests potential unseen issues. The baby experienced daily congestion upon waking, which subsided when we were away from the hotel. Although not immediately apparent on the first night due to fatigue, I subsequently observed stains on the shower curtain, carpet, and walls, all of which I have documented with photographs. Regarding the amenities, we attempted to utilize the breakfast service daily between 6:30 AM and 9:30 AM. However, due to the presence of a tour group of teenage boys and a large, impolite family, we consistently found it difficult to access the food, with serving stations frequently remaining empty for extended periods (20-30 minutes). A recurring issue was the malfunction of the key cards, necessitating frequent trips from the third floor to the reception desk. On several occasions, we resorted to using the stairs due to elevator congestion. While some staff members attributed this to a new system. The housekeeping team was great!

Great location. Nice comfy bed and breakfast. Onsite parking available with boards everywhere that hotel is not responsible for any loss of property from your vehicle. I still parked with my luggage left in the car as I stayed only a night and didn’t feel like bringing all of it.

We had a great stay. Our room had a daybed that was perfect for our daughter. Staff were really nice. This is an older hotel that has been redone but needs a little more work. I only mention this because the exterior looks tired but our room was super comfortable. The pool was really nice too, but has some missing tiles and small issues like that. Breakfast was definitely above average and they have real cream for coffee (not just Coffeemate).

Nice place to stay,

They ran out of breakfast which was annoying. I don't want to stay there again

Room and halls were dirty. Stains on carpet in room. Stains in tub. Bathroom door barely latched because frame of door was so far out of plumb. Room layout was poor. Lots of wasted space but I had to shuffle around foot of bed and wall to get to other side of bed. Ac was cold. But bed was to close to ac unit. It was ineffective at cooling room overall.

Great breakfast. Clean rooms. Amazing staff

Staff was very friendly and helpful. Had popcorn, water, coffee and even one day they had queso and chips in lobby!

The front desk staff are extremely friendly and helpful. Ray is very accommodating when I request to check in a little early and made certain that my room request was met. Thoroughly enjoyed my stay.

Breakfast was indeed outstanding

Breakfast was good and hsd variety Nothing

Everything NA

good

Nice place. Very clean. Friendly staff.

Okay to stay

Everything was spectacular

Food frm previous guest awas left in fridge but overall the Hote was decent for the price.

The staff members were very friendly and met my expectations. They provided extra linens for showering when asked if we wanted my room clean even though I was staying for two nights. The breakfast choices provided were centered around guests who eat pork products. It would have been nice to have fruit options such as fruit salad, potatoes, and veggie sausages. The hotel room carpet outside the closet area was worn and ripped/damaged. The exhaust vent in the bathroom was not working properly in Room 212.

Location central to restaurants. Brenda guest service was very helpful and professional. We came to Univ of Pitt graduation, she was able to accomodate us with checking in by 1pm instead of the 4pm check in time. Overall stay was great. Highly recommend Spring Hills at Marriott in Monroeville Pittsburg.

The front desk staff- Lisa, Ray, Skip, and Michael, are very friendly, courteous, and professional individuals. They always remember me, my name, and ask about my parents who are located in a nearby nursing facility. I enjoy the breakfast and the treats and coffee that are available throughout the day and night. The hotel is always clean and the rooms are very comfortable to relax in. I enjoy my stay at this location and have been coming there for many months now and plan on returning for future stays.