Candlewood Suites Oklahoma City-Moore by IHG

This hotel is terrible.. We went to check in on a busy weekend and were told our reservation had been canceled. I had received no notification of the cancellation and the front desk clerk was extremely rude and nonchalant and didn’t care. She gave me a card and told me to call the general manager and did nothing else to help me. I called the general manager and never got a call back. We were stranded without a hotel.

The refrigerator on room didn't cool down, freezer worked great and only had 1 wash cloth in room other than that room was great

Exceptional

Pleasant

Very good

As soon as we walked in the hotel staff was nice, helpful and rooms were very clean. Could probably add more towels per room instead of just having two of the large towels in each room.

Nothing

Great location and friendly staff.

I ran into an issue where my flight was delayed which caused me to miss my connecting flight and not get to the hotel until the next day. Even though I technically lost my reservation because I couldn't check in on time management was super helpful when I got there and helped me get everything sorted and got me a room for the time I needed. The entire staff was very helpful during my stay.

Amber at the front desk was absolutely fantastic and welcoming and set the tone for my stay of one night. Clean and comfortable room,convenient to several food options. Will stay here again as I travel between Colorado and Texas.

Everything Nothing

Exceptional

The room was clean. A lot of wear on the couch and chairs, though we saw what looked like a delivery of new couches in the hallways. We only stayed overnight, so I don't have a lot to add. We stayed in a one-bedroom, which had a comfortable king-size bed. The location was good and just off the highway. The hotel and room served the purpose at a reasonable price, and the staff was friendly.

Exceptional

Yes. The room was very nice. Staff were excellent.

Felt right at home ! Everyone was very friendly and they had everything you need. Would def recommend for extended stay.

Terrible stay. The GM is nosy and very very rude. The rest of the staff was as nice as possible.

Everything was good

Everything was so good and nice place

it was great