Hotel Morgan a Wyndham Hotel

Exceptional

Head valet parking person was exceptionally helpful, efficient, and courteous. Except for the excellent valet parking person, the staff was less than mediocre. Sometimes it was hard to identify who were staff members, since there was no identifying dress (except for valet personnel). A beautiful old center-city hotel should do better. Breakfast was mediocre for the price and served with remarkable apathy.

Superb

It was a very unique accommodation. It was tastefully designed. The beds were not truly queen size rather they were full-size. The rooms were a bit small. The bathroom and toiletries could’ve been cleaner and more plentiful. The pre-stocked alcohol in the room is not conducive to an alcoholic. The parking was a bit hectic. The parking attendant that evening had the most overwhelming offensive body odor and sweat making it difficult to pass by the front desk.

This hotel has so much potential. Attractively decorated, spacious, clean rooms. Hip looking lobby. Friendly front desk staff. The problems seem easy to address, but apparently they are challenging. The hallway on my floor reeked of tobacco *and* weed smoke. To the point of it being nauseating. Front desk said yeah, that happens a lot, nothing they can do,. "We expect people to have common sense." Why not do what other hotels do? Put "no smoking" signs in the room or halls and/or upon check-in? Penalize with a fine when the rule is ignored? (I stay in hotels of all kinds some 30 nights a year and have never experienced this degree of weed odor.) Other issues: Awakened by super loud housekeepers who were banging doors open and shot and having extended conversations right outside my door. They then knocked on my door to say "housekeeping" when there was a do not disturb sign! There was no hair dryer in the room and it took a couple of calls to the front desk to get one because the housekeepers had disappeared from the hall (leaving their cleaning supplies behind.) I wanted to like the place. And the front desk people were friendly. There just needs to be some more oversight of operations .

Property is beautiful. Clean. Bar area looked very nice, although we didn't have time to try it out. Easy to get in and around downtown Morgantown. Room was expansive and spacious. Great place to stay!

Superb

Superb

Size of room, location downtown, and clean. Value for the amenities: parking extra, professionalism of staff, no iron and ironing board.

Very clean very nice had an old classic vibe staff was very helpful and friendly great location the bed was so comfortable really enjoyed my stay at hotel Morgan definitely going to stay again sometime in the future

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Facility was very clean and staff was always friendly and helpful. Enjoyed the valet parking as well. We traveled for a procedure at the hospital so there was no time to really do much of anything else. The traffic but that has nothing to do with the hotel.

Restaurant Nothing

When booking through Expedia was not told that there was a two night minimum for the weekend I was staying. The so called bar was never opened and when I asked was just told it’s not open tonight. Well it was closed all three nights. On night three when arriving back to room my room key did not work. Went to desk where I waited 15 minutes for someone to come to desk. Only after calling the front desk multiple times did the employee who was somewhere finally came out. You have to pay extra for parking.

I enjoy how the rooms are laid out, and the furniture is nice. The bathroom is a nice size. Can't say that I disliked anything.

Very good

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We enjoyed our stay. My only complaint was that my side of the Bed had now bedside lamp.

The staff was very helpful and took care of matters in a timely fashion. The location is great, so close to WVU. I would recommend staying here. We will stay again .

Super nice staff, room and bed