avid hotel Mt Juliet – Nashville Area by IHG

I

Exceptional

Exceptional

Convent location, clean comfortable

I had to switch rooms due to cleanliness and broken fixtures.

The breakfast is good. The staff was helpful and we had everything that we needed. It is very close to Nashville Shores and there were several stores right there in the same parking lot basically. There was the situation of having a broken elevator and there were a couple of cleanliness issues that we noticed, but they weren’t dealbreakers

The House keeping sucks!

We ended up having to change hotels due to the rooms smelling like dirty dog and the room having dirty bedding covered in brown spots/stains and dog hair. This is absolutely unacceptable

Breakfast was very poor for the price of the stay

Good

It’s was a nice stay,

The bar/restaurant never opened in the three nights of my stay. I was counting on this whe reservations were made.

Yes, the room was what I paid for, I was told I didn't choose the right option and that they didn't have any more rooms available for what I was expecting. Also, air conditioning unit was so loud It was virtually impossible to sleep. Hair in the shower.

The restaurant and bar were never open during the three nights that I stayed.

Nothing. It was a terrible experience. I got there at check in time with my two dogs annd two toddlers and a bus showed up. It took more than 1.5 hours to check in to which they told me and the rest of us they sold all the rooms even ours with reservations. The floor was filthy in the common waiting area. They comped rooms for us at a nearby holiday but it didn’t take dogs so it didn’t help me. Then they ‘found’ a room for me in the hotel and I went in and saw the filth- hair IN THE BEDS, floor had not been vacuumed. I left. I have little kids. And I had tons scramble to find something else. I will never again use them or holiday in

Good Restaurant was closed. No coffee in room. Bottles for shampoo etc were not filled up. Phone did not work. Refrigerator was not cold.

Ver clean and nice for the great price!

It was fine. Breakfast wasn’t very good

It’s always a pleasure to stay here whenever we visit Nashville and Mrs. Felisha is absolutely amazing! We had an issue with our room the first night Mrs. Felisha made sure we were more comfortable and switched our room the very next morning! The only negative is that the elevator and the hallways are always hot!!

I traveled there on a family trip. Upon arrival the hotel seemed clean and well put together. Once I went to the assigned room there was hair all in the bathroom and on the bed under the cover. I was assigned another room and that room also had hair all over the bathroom and on the pillow cases. I then was assigned another room for the third time and it was tolerable. The next morning we went down for breakfast and there was only one lady that had to manage the check in, cook and serve. Needless to say there wasn’t any breakfast food outside of dried out pork links, potatoes and cereal. I’m highly upset and this experience was very poor especially for the price I paid for my room. 9/10 I will not book there again! I actually need a refund.