SureStay Hotel by Best Western Mt Pleasant

Cost for what the place is was pretty high

Super clean room. Perfect for overnight stay visiting family or stay near the hospital. Very helpful staff.

Nothing… no air conditioner when arrived. Filthy. No one even attempted to clean. Tv didn’t work due to internet connection Nothing was clean and nothing worked. No coffee.

Kick us out and A FRAUD

He kicked us out

Room was clean and everything worked except the usb chg ports on lamps which was no biggie,pool was decent on Saturday evening,breakfast was minimal,promised coffee maker was not in room but had microwave and fridge and decent flatscreen. Overall good stay.

This hotel is dated and the rooms while clean seem old and sad. The biggest disappointment was the breakfast and lack of staff to manage it. Most hotels have a person who looks after the breakfast room and cleans and replenishes the food when needed. These countertops, though, had chocolate milk on them that had been there awhile since no one else was in the breakfast area. The sparse sausage was hard as a rock, there were no eggs except hard-boiled still in the shells - with no way to rinse off the egg after removing the shell. Only one yogurt remained. And no one was at the front desk and no staff in the breakfast area to help. The hotel didn't stand up to Best Western quality.

We went to get the breakfast and nothing was there it was bad sausage and stale cereal. no eggs

The smelled horrible. The sheets had stains and smelled like mildew. We had dead roaches in the room… the recliner chair cushion was sunk in and stained. I was absolutely mortified.

Absolutely love it

We stayed one night at the hotel and the room was very clean. The hotel is older so the interior doors don't align well, etc. We didn't use the pool but it was clean and in good shape. The staff was very responsive to our request for additional towels and items. Not a fancy hotel but is good for a budget hotel if you are traveling. Will stay here again.

Nice motel for the price ! There pet friendly ! I’d definitely come back ! Great staff as well from the second we checked in and the pool was nice to !

Room was clean. Staff was nice. Everything went well.

Our room was clean for the most part, but there were clear signs of long overdue necessary deep-cleaning on the walls and in other areas like the lamp shades with questionable dark residue spots. We enjoyed the large comfortable bed. Our favorite part of our stay was the outdoor swimming pool. The swimming pool was spacious, well -maintained, and had cute dolphin/ocean designs on the bottom of the pool.

In no way is this ever more than a 100 dollar hotel... you will not want to use their water for showers or washing hands, you will not be able to eat any breakfast other than orange juice and you will wake up feeling like bugs crawled all over you.

Swimming pool was quiet and kids were able to enjoy. Room was okay, it smelled funny but it was okay once the a/c was on. The parking lot and the area surrounding the hotel was pretty bad looking. It would serve the hotel well to clean it up and finish out the landscaping. Things were left out around the pool which had made everything faded and dingy. The little details such as old fake plants and palm tree made it look bad. The outside just looks bad.

the bed was so comphy the huge cockroach in the bathroom in the middle of the night and having to eat breakfast in the lobby.

Location was good. Drive up access to room was convenient Doesn't look like the pictures online. Can't fit in the bathroom because it's so small. Can't hardly shut the door because toilet is in the way. Furniture is outdated and lights are hanging loose on the wall. Just not worth the money I paid for 1 night, which was around $139

Clean room and quiet property.

Poor housekeeping