SureStay Hotel by Best Western Mt Pleasant

We went to get the breakfast and nothing was there it was bad sausage and stale cereal. no eggs

The smelled horrible. The sheets had stains and smelled like mildew. We had dead roaches in the room… the recliner chair cushion was sunk in and stained. I was absolutely mortified.

Absolutely love it

We stayed one night at the hotel and the room was very clean. The hotel is older so the interior doors don't align well, etc. We didn't use the pool but it was clean and in good shape. The staff was very responsive to our request for additional towels and items. Not a fancy hotel but is good for a budget hotel if you are traveling. Will stay here again.

Nice motel for the price ! There pet friendly ! I’d definitely come back ! Great staff as well from the second we checked in and the pool was nice to !

Room was clean. Staff was nice. Everything went well.

Our room was clean for the most part, but there were clear signs of long overdue necessary deep-cleaning on the walls and in other areas like the lamp shades with questionable dark residue spots. We enjoyed the large comfortable bed. Our favorite part of our stay was the outdoor swimming pool. The swimming pool was spacious, well -maintained, and had cute dolphin/ocean designs on the bottom of the pool.

In no way is this ever more than a 100 dollar hotel... you will not want to use their water for showers or washing hands, you will not be able to eat any breakfast other than orange juice and you will wake up feeling like bugs crawled all over you.

Swimming pool was quiet and kids were able to enjoy. Room was okay, it smelled funny but it was okay once the a/c was on. The parking lot and the area surrounding the hotel was pretty bad looking. It would serve the hotel well to clean it up and finish out the landscaping. Things were left out around the pool which had made everything faded and dingy. The little details such as old fake plants and palm tree made it look bad. The outside just looks bad.

the bed was so comphy the huge cockroach in the bathroom in the middle of the night and having to eat breakfast in the lobby.

Location was good. Drive up access to room was convenient Doesn't look like the pictures online. Can't fit in the bathroom because it's so small. Can't hardly shut the door because toilet is in the way. Furniture is outdated and lights are hanging loose on the wall. Just not worth the money I paid for 1 night, which was around $139

Clean room and quiet property.

Poor housekeeping

The A/C was sufficient. We did not use the laundry

Quiet and clean location will definitely stay again

Value for money

Great staff, clean room/beds, but property is long-in-the-tooth. Some repairs are poorly done. Breakfast was terrible. Pool was not in good shape (but early in season). Okay for the price.

I had the Queen jacuzzi room 127 when I arrived in the room the room was freshly cleaned the floor was really WET from the mopping which made the floor very slick and dangerously slippery. I had a 2 day stay Feb 13-14 on the night of Feb 14 the jacuzzi zets had moved facing up and I wasn’t warned that those zets moved prior to checking in but the zets had moved facing up and I had no clue this would be very dangerous I went to run the water and once I realized the water was too hot I was standing outside the tub and decided to push the zet button and the water shot up out of the jacuzzi and water was all outside the tub the water was coming out so badly I kept slipping down on the hard floor tile I couldn’t stand I had to crawl to the faucets to turn the water off the water damaged the bed it ruined my candles wand I thought I would need emergency care due to the falling down multiple times bare naked