WoodSpring Suites Murfreesboro

Bad

I didn’t like how the hallways smelled bad. Like the floor were being cleaned with old mop water. It didn’t smell fresh like another motel, hotel or inn that I’ve been to. I also didn’t like the fact that my reservation went through but my name “couldn’t be found” even though I had an reservation code and room code in my email and then somehow my sisters name ended being on the reservation that I’ve booked. Got to the hotel and the young man still “couldn’t find me” even given the code and my I.D and still couldn’t find me until I said my sister left a note saying that room key was for and said oh your so and so. So from calling over the phone and checking in was HELL because how do two different people couldn’t find me but found me by code over the phone then in person he couldn’t find me quote on quote looked dead at the screen and showed my code and said I don’t see one for you and I said well I called over the phone and you ended up saying you found me after I gave you the code. Either hire more new people, retrain them and get them organized or do something different.

El hotel no era el mejor pero si estaba en buenas condiciones ,lo que sí estuvo muy mal fue el ascensor q estuvo por 5 días y no lo solucionaron.

Do not stay here. I got to my room and it smelled so bad of something rotten and cigarettes. First off the whole property smelled awful and like cigarettes, my shoes were sticking to the floor the whole way. I went to the front to talk to the manager and he insisted that once I checked in I couldn't receive a refund if I didn't try another room, so I tired another room and it was the exact same. I reeked of cigarettes, so I went back and he said he could not refund me my money. So I left the property and went somewhere else. I will be filing a credit card dispute to get my money back. DO NOT stay here.

Good

No breakfast Not a very well maintained hotel, it was run down tree with the locked.Doors, it just did not feel safe at all

Nothing really unique the handicap rooms. The top is higher than in the other rooms. The bed is so close to the wall. You only can get out one side of it. The couch and furniture was tore up the whole hotel smells like smoke, but I did not have time to change hotels. The staff made me wait to check in until he got done vacuuming the floors I can write more, but I don’t feel like it.

Bed was dirty with pet hair, smells

Not as advertised lets say. Stayed 2 nights and found another hotel after there was a firevon the floor above me from someone cooking tortillas on a hot plate. Cant make this stuff up.

Bad

Avoid

We had 4 rooms and all had mold on the walls. One had feces on the wall. One had blood on the mattress. There were vagrants loitering. Did not feel safe nor were the rooms remotely clean. We demanded a refund and changed hotel.

I would NOT recommend this place. Stay ANYwhere BUT here. We checked in and LEFT after seeing the deplorable condition of the rooms. Looks good, clean and new from the outside. It ABSOLUTLEY is NOT.

Warning this a nasty place rooms worse then anything I have ever seen. Human waste on the walls of room and bathroom. This place shouldnt be open one bed full of bed bugs we left and of course no refund from hotels com. If you stay you will leave with something you didn't want

Very dirty building. Very greasy floors. I wanted to get a refund because the property feels unsafe, is not clean, and has an unpleasant odor. A refund was refused to me, despite not violating any policies that would cause a refund refusal. I was not happy to stay at this property.

The AC unit didn't work. I was in a non smoking room but there was a smell of stale smoke that permeated into my room. The hotel is right by the highway so it was a little hard to sleep because of noise from traffic.

The toilets wouldn't flush in the first room they put me in and the second room they put me in. In the second room they put me in after the toilet wouldn't flush in the first room, maintenance left there tools in the room. The last room I stayed in for one night, the microwave was running and no one was in the room.

Cockroach hotel

Na Na

Parking was easy and about the best thing at this location. Wasn’t that best for sure, and I wouldn’t stay here again.