DoubleTree Resort by Hilton Myrtle Beach Oceanfront

Location is good View was good $75 per day you stay for incidentals total for my stay was $225 so post to get back will see $19 per day for parking for my stay $57 they charge this after you check out $25 for breakfast buffet per person rip off Beds are hard and uncomfortable This place is old dated they charge you like it’s a luxury resort we will not be staying here again

Toilet no clean

We were pleased to find out that our room was ready for us earlier than the stated check-in time. Once inside the room, we were thoroughly happy with the cleanliness of the room, as well as our gorgeous beach view that overlooks the property and the pools. All of the staff were extremely helpful and friendly. The housekeeping staff goes above and beyond! The only thing that I would recommend is air-conditioning in the elevator units as they get very hot and stuffy. Also, this is a pet friendly hotel, which we absolutely love! Especially the fact they allow dogs up to 150 pounds as we travel with our Rottweilers. I did notice that all of the poop pickup stations were out of bags. Good thing we always bring our own, but I think it would be helpful if the bags were refilled. We would definitely return to this location on our next Myrtle Beach trip!

I traveled solo for this trip and the pictures did a great job hiding the fact that the hotel was all open air hallways (outdoor entry as I call it). The parking lot was very dark when I arrived and a little intimidating to walk through the dark lot trying to find the registration building. It should be noted on the property details that the rooms are not accessed through covered /closed hallways. I would have never picked the hotel if I had known. The views were spectacular so that was a pleasant surprise in the morning. I also didn’t realize it was in direct flight path for the airport which sounded like fighter jets flying over every 5 mins.

Poor

Rooms were ok. When booking the room online, completely expected the rooms to have inside access. Did not like checking into the beautiful lobby and then being sent around to the other part of the hotel and being out on the first floor accessed from the outside. Not what I am used to when booking what I believed would be a classier experience. Still was not horrible, but definitely a disappointment. Would not stay again. Ate at the hotels restaurant for dinner, very overpriced but our waitress was exceptional. Gabby did a phenomenal job of brightening our evening. However, the front desk clerks rushed through the whole check in process. Definitely didnt feel this hotel was customer focused.

Comfortable stay & kids loved lazy river. Always stay here when I go to the beach Nothing

The bed and pillows and the view. Bathroom vanity not in bathroom but next to beds. Staff not interested in helping find options. The toilet broke twice. A long walk in the weather to get to coffee in the lobby.

Exceptional

We love staying there, clean rooms and comfortable beds.

Had to call multiple time to have room cleaned. Most days was 530 or later. Front desk was no help.

Heaven for Pets . No restriction on Weight limit on Pets. Rooms are remodeled in recent times.

Steak was not good in Blue Ocean.

An older facility pooly maintained. looked very old. Located at the end of a runway and flight path, a lot of noise early in the morning. not advised of this before booking. Charged for parking.....a wrip off

Good

Good the rooms were clean, the beach view was beautiful

Most of the staff was very Friendly & Helpful.

I truly liked all the amenities, but I did not like that the room was literally on the first floor in a high traffic area where people would just stand and look into the room.

Exceptional

I changed the dates, recieved notification and confirmation that the price will be lower. Hotel confirmed id receive a refund. Then received an email from booking.com (should be called bookascam.com) that I owed a few dollars. Spoke to someone from booking.com they said that the price confirmed for the new dates did not include taxes. This was not stated, also in the message it was comparing the price with taxes to the new price that apparently did not have taxes. Now if the hotel confirmed a refund and reduced price, what the hell is booking.com talking about. Seems like they wanted to maximise their commissions. Then at the hotel for breakfast I gave my room number to the guy at the counter, he confirmed breakfast was included. I sat down, waiter came and we ordered some drinks. When I left to go check-out in the reception where there was a bunch of other guests hanging out, the waiter chased after me and asked for payment for the drinks. I told her isn’t it included, she asked for room number and said ok. Luckily the lovely receptionists confirmed it but even she was confused why the waiter chased after me and embarrassed me infront of all the other guests. She didn’t even approach me and discuss whatever her thoughts were confidentially. Ridiculous. So now I know, no more booking.com and no more doubletree. Other than that, room was nice, breakfast was mediocre, views were nice and facilities were good. I changed the dates, recieved notification and confirmation that the price will be lower. Hotel confirmed id receive a refund. Then received an email from booking.com (should be called bookascam.com) that I owed a few dollars. Spoke to someone from booking.com they said that the price confirmed for the new dates did not include taxes. This was not stated, also in the message it was comparing the price with taxes to the new price that apparently did not have taxes. Now if the hotel confirmed a refund and reduced price, what the hell is booking.com talking about. Seems like they wanted to maximise their commissions. Then at the hotel for breakfast I gave my room number to the guy at the counter, he confirmed breakfast was included. I sat down, waiter came and we ordered some drinks. When I left to go check-out in the reception where there was a bunch of other guests hanging out, the waiter chased after me and asked for payment for the drinks. I told her isn’t it included, she asked for room number and said ok. Luckily the lovely receptionists confirmed it but even she was confused why the waiter chased after me and embarrassed me infront of all the other guests. She didn’t even approach me and discuss whatever her thoughts were confidentially. Ridiculous. So now I know, no more booking.com and no more doubletree. Other than that, room was nice, breakfast was mediocre, views were nice and facilities were good.