Sleep Inn Naperville - Chicago

Breakfast lady was wonderful.

Not that great of a place to stay in the room, stink

All good

Clean room

The place could use a little love, but it was reasonably priced, and the staff was super helpful when my lock didn’t work and they shifted rooms for me. Bed was comfy.

I would rather drive home from far Stains all over the bed and box spring Hair in the shower Food in the cabinets

Rooms and lobby was clean and very inviting staff was very helpful with checking in plenty of parking and bed was very comfortable

Friendly staff. Nice sized rooms. Clean and everything you need if staying in Naperville.

La habitación olía a humedad, no se parece a las fotos, la cama muy incómoda y picaban las sábanas.

Pretty comfortable place

The room was well appointed clean and comfortable bed. The breakfast offered was good with a nice selection.

Rooms smelled like mold. Shower dripped constantly making a terrible noise all night.

Average, low cost hotel, no frills.

While the housekeeping staff (when they were there) and the breakfast staff was helpful, the front desk staff could have done more. When my friend and I requested housekeeping after our third night, the front desk staff told us we needed to wait another day, the day before we were leaving. We had to ask for fresh towels, toilet paper and trash bags. This place is good for an overnight stay and that's about it. I think the money saving strategy is to not provide housekeeping until you've checked out.

Breakfast was good

Squeaky and small beds. Promised to get a queen bed but was offered only double beds which was not comfortable for two adults. Bathrooms were very small and no lock or latch. Very hard bed and pillows had a terrible night with disturbed sleep. AC was not functioning in the middle of the night.

I never write bad reviews but this place we will not stay at again. It was a place to sleep and that’s it. Even that was uncomfortable with the cleanliness, outdated room and smell. We stayed two nights and noticed one of the outlets stopped working… old candy and food in between the beds from previous people who stayed in the room, we had half a toilet paper left and no replacements, the shower was leaking since the strip was peeling off so it wasn’t sealed properly, the toilet seat was dirty and missing a toilet cap, the carpet and air was moist, the beds were crooked on the bed frames so we not only had to pull down the dirty sheets but we had to correct the structure of the bed to sleep, the bed sheet had a blood stain on it with a sheet put on top of it, the staff was silent and didn’t welcome us in. It was odd. We stayed here because it was slightly cheaper then other hotels around and the photos are VERY deceiving from what we got…but we’ve learned our lesson.

Bed comfortable, staff helpful, breakfast was simple but good with fresh fruit, cereal, eggs, waffles...

Old dirty run down and it smells terrible. I did not shower while I was at this hotel stayed one night because I didn’t have a choice and left early the next morning. This place is filthy, I am surprised it’s even located in Naperville. Beware do not stay here!

We checked in and since we were going to be there a while we had some real unpacking to do. While unpacking we noticed their was zero cable guide available on the cable service or written on a cheat sheet. So the channels were labeled 32.1, 8.6 ??? With zero navigation except going through every channel. We notified the manager and they said they would have the guide on our return. On our departure Sunday we received no relief. 1st night we took off our shoes and the carpet was soaked, the keys no longer functioned, the hallway smelled like a pot growing factory, the faucet would not stop running, and the carpeting was frazzled and in disrepair and the room smelled moldy. We told management all of these items and so far heard nothing! We left the ac on while we toured Chicago on full blast and helped with the smell. No other rooms were available plus they never cleaned the room. They said they clean on Thursdays and Mondays. I asked what day it was and the manager said Thursday! OK why wasn't the room cleaned and all the other issues addressed since it's Thursday? They promised to comp us and get in touch and have not heard a word. I will leave a review on social media platforms if they continue to not address the situation.