Bayfront Inn Fifth Avenue

Exceptional

Exceptional

Great stay!! Will be back !

Very relaxing hotel located in a nice inlet with a beautiful view. Several restaurants within walking distance. Only issue we had was that the pool was not heated. FYI; parking is 25.00 a night.

Superb

The coffee maker was dirty inside the water reservoir, I was served a glass of wine with lip marks on the rim and a long hair inside. Silverware didn’t look very clean either, maybe a new dishwasher would be helpful. Pool is very small but the location is great and they had live music Fri and Sat even though it was dead.

Bay view was nice The bathrooms are a little tired

I complained to the hotel manager and also Bookings.com about bedbugs and I had bites all over my body. To add to insult Bookings.com made a credit of only $19.01 and I spent over $500. I would have rather had nothing offered than to be offended by a lame offer. We have been coming to that hotel for over 10 years under different guest names from family members and I will not go back but even more important is that I'm done with using Bookings.com. Your customer service purposely insulted me and it's a clear message that you don't need my business. I have shared my bad experience on every media site that I have access too. I even submitted pictures as proof. I'm done I complained to the hotel manager and also Bookings.com about bedbugs and I had bites all over my body. To add to insult Bookings.com made a credit of only $19.01 and I spent over $500. I would have rather had nothing offered than to be offended by a lame offer. We have been coming to that hotel for over 10 years under different guest names from family members and I will not go back but even more important is that I'm done with using Bookings.com. Your customer service purposely insulted me and it's a clear message that you don't need my business. I have shared my bad experience on every media site that I have access too. I even submitted pictures as proof. I'm done

Bad

Good

Location My blinds were broken, the toilet paper holder fell off , and they charged me to park

Just a walk away from restaurants Tiki bar was pleasant and friendly

Evening bar tender not as much. Was not engaging and no response to hello, thank you or order need's. Definitely focused more on regulars! Could improve upon immensely. Hotel grounds a bit dated and in need of maintenance , carpet cleaning g and painting. My room ceiling paint was chipping and falling during my stay. Room AC kept freezing up and water soaked floor and carpet. Was surprised I had to pay 22.00 dollars a day for parking on top of my room fee plus 25.00 day incidental.fees. Bay room view was nice however. Tiki bar area was a nice atmosphere and view as well.

Clean room excellent attention

Great location and staff They now charge for parking when last year they did not

Awesome service

Great location Parking fees

I have stayed at this hotel several times and have always loved it. The location is great I have stayed at this hotel several times and have always loved it. This time felt very different. There were a few good staff members but many were not nice and actually kind of snotty. They have also implemented several extra fees. This hotel has always had free parking and now that charge $20 per night. They also charge an early check in fee even if rooms are readily available. I have always chose this hotel because they didn't nickel and dime me. If they are going to start that, there are many other options in the area that frankly are nicer establishments so if I'm going to pay all the extra fees I might as well stay somewhere nicer. The pool area also seemed way more run down. Broken tiles, The bottom of the pool looked kind of dirty. All of this really does disappoint because this has always been my go to hotel and I visit naples 2-3 times per year (sometimes more). I have free places to stay at friends houses but I chose to stay here. I might not going forward.

Carpet areas dirty in hallways. Bartender was not engaging or responsive to my hellos and thank you's. I would say overall hotel needs to be updated, cleaned , painting and general maintenance throughout!

Very good