Americas Best Value Inn New Braunfels San Antonio

the main lamp on the desk did not have a working light bulb. the sheets seemed stained on the side of the bed. Shower curtain was dirty, corners in the bathroom were not clean. Loved the bed, very comfortable. We liked the large shower head.

The hotel room was ok, nothing out of the ordinary except when we went to bed, the mattresses were rock hard. It was hard to sleep and get up in the morning. I will say, the shower had excellent water pressure and used it to massage my back after sleeping on a rock. Would have liked a little bit more of a selection at breakfast.

Great deal. Very clean and super friendly staff

Muy buena opción si estás en el área por asuntos de trabajo

The room was conveniently located and the facility was kept clean.

I was charged $25 for early check-in, which was disappointing, as many hotels do not charge an additional fee for this service. For a hotel like this, accommodating guests when possible could help encourage repeat business. The carpet in my room was very dirty, and the baseboards also needed cleaning. The furniture appeared worn and should be replaced. The bed was uncomfortable because I could feel the springs through the mattress. The continental breakfast was another disappointment. The coffee dispenser only provided enough coffee for about half a cup. Overall, the staff was pleasant, but the cleanliness, room condition, and breakfast service need significant improvement.

Always a great stay when I am in town.

Old but nice

Found a roach but every single thing is perfect.

Maybe breakfast for 30 more minutes

We were very enjoying to stay here even though it was one night. Clean and space. FYI, breakfast area is small.

Great location and very friendly service. The teens loved the waffles. Clean room and cold ac. We will stay again.

Need better breakfast everyone always gives pancakes if we had better breakfast we would of stayed longer and the sun is very hotel a cover over the pool to counteract that would be great to use all day but it’s hot couldn’t get in til 6 pm and on. The room needs to be requested to have the ac on also when you get there it doesn’t feel good coming from all that heat to have to wait for your room to get cold that’s what reservations are for it meant we were coming I wanted a cold room.

Overall it was a place to sleep. There was dead bugs in the corners of the room and we killed two earwig pincher bugs one crawling on the wall next to my head while I was sleeping and then one in the bed right after we woke up the next morning. Limited breakfast options. The pool looked clean at least. The staff was friendly and helpful. Not sure if we would ever stay again though.

First room as fast as we walked in instantly pulled 5 fleas off me. It was infested with fleas in the room and it was scorching hot as the ac was off also a very nasty stained carpet .. I was switched to a new room that’s never had pets floor was clean and no fleas but still it threw me off as my first time staying here or experiencing this

Location, cheap, pool Dirty room, items missing, locks/doors difficult, dirty sheets

Everything was clean and the management was very helpful. I would definitely stay there again

Wish there was a better coffee, and the spa was not hot, but overall not bad.

This was a nice place to stay the night however it was mainly for tourists with kids. Very noisy at bedtime with people fighting and door’s slamming. The breakfast was nothing but carbs, wafffles, toast and muffins, with no type of protein offered. No meat, peanut butter or cream cheese.

The least expensive room I've paid for in years. And it wasn't bad at all. They just need a detail oriented proactive manager. Nothing really wrong, just a bunch of little things need detail work.