Americas Best Value Inn New Braunfels San Antonio

First room as fast as we walked in instantly pulled 5 fleas off me. It was infested with fleas in the room and it was scorching hot as the ac was off also a very nasty stained carpet .. I was switched to a new room that’s never had pets floor was clean and no fleas but still it threw me off as my first time staying here or experiencing this

Everything was clean and the management was very helpful. I would definitely stay there again

Wish there was a better coffee, and the spa was not hot, but overall not bad.

This was a nice place to stay the night however it was mainly for tourists with kids. Very noisy at bedtime with people fighting and door’s slamming. The breakfast was nothing but carbs, wafffles, toast and muffins, with no type of protein offered. No meat, peanut butter or cream cheese.

The least expensive room I've paid for in years. And it wasn't bad at all. They just need a detail oriented proactive manager. Nothing really wrong, just a bunch of little things need detail work.

The second we opened the door we could smell something awful. The first thing I noticed was the chewed up ice bin. It looked as if a dog chewed on all sides of it, and it was resting on a dirty tray with dirty scratches dug into it. The hairdryer was busted and cracked, and it looked as if somebody had beat it to a pulp. The bathroom was disgusting there was liquid stains down the wall like someone urinated on it. The tub was gross and I considered not showering at all. The pool was cloudy and the hot tub was green and there were maggots crawling along the floor of the outside of the room in multiple places along the hallway. The drain in the tub was rusty and the baseboards were filthy. The free breakfast was less than desirable. America’s best inn should be retitled America’s worst inn. The bedding smelled clean but the furniture was gross and the carpet was disgusting as well. The only good part about this place was the reception lady was nice. Do not stay here. Dish out an extra few dollars and stay somewhere else.

They need change the carpet please

Clean room. Convenient. No hot water.

Freeway noise not so bad No jacuzzi hot only reason I came there

It was OK very nice service people.

It was easy to find a well taken care of That there was no microwave in the room

There was no microwave in the room, only a fridge. It may have been listed that way, I may have overlooked it, but most rooms have those these days.

Very clean and staff was amazing

Friendly and efficient customer service, clean room, freeway access.

Clean room

Carpet didn't feel clean, only one microwave for the entire motel, plumbing was wonky and the continental breakfast extremely limited.

Clean room and quiet. No problems at all

It is a good hotel, good customer service.

Room was nice and clean and staff was very polite and helpful