Comfort Suites New Orleans East

Great value Rooms smelled like mold/mildew

Staff was friendly and helpful!

Ms. Wanda went above and beyond to make certain my family and I had a very pleasant stay.

Staff was amazing. Property is not a 5 star place but it is good enough for quick stay in the city. I would rather stay at an older place with excellent staff than a brand new place with jerks.

Good

Exceptional

It was close to restaurant. Houses to close

Hotel is ok. Pool had hair and cigarettes floating in it. Breakfast was a typical hotel breakfast. On the plus side, the staff were friendly and helpful.

Not so good: The hotel building was not new. The room did not feel very nice. There was no shampoo in the bathroom and the phone didn’t work, so we couldn’t call to request one. One the towels had a spot on it, which did not feel clean. Based on the reviews, I was expecting something a bit nicer.

When we got to our room, we did notice a single red sock tucked in the corner by the bed and the 3rd floor ice machine was out, but really no complaints otherwise.

Great stay and experience Location not the best

Friendly and hospitality

Air didn't cool the room enough

Exceptional

When I booked the room, I booked for a king size bed with a pull out couch. When I arrived, I specifically asked the clerk if the room has the pull out couch and he said yes. When we walked into the room, there was only one bed and no pull out couch. My husband had to go back and tell him that that’s not what we booked for. We were moved to another room. That room had 2 beds but it smelled like mildew and like a black mold musty type smell. At this point we were tired and needed sleep. The sprinkler looked like it had the black mold on it.

The staff was very friendly. They sold their sodas and water for only a dollar which was excellent potato chips. Most of them was $.75. The location to where I needed to be was 10 minutes away so that worked out. My room reeked of stinky mildew, my sheets and pillows smelt so bad I had to sleep on top of towels the next day when the housekeepers came in, they changed my linen. They need to replace the carpet the smell is horrible and it had my clothes and my duffel bag that I sit on the bed reeked of that stinky mildew so I have to wash it when I get home

Good visit

A great place to stay.

El ascensor estuvo casi siempre roto , lo mejor fue la atención de la empleada Wanda

Room was clean and comfortable. Staff was polite and welcoming. Parking was very easy