Members-only rates
4.3 / 5 Excellent

Sheraton New Orleans Hotel

Sheraton New Orleans Hotel
Sheraton New Orleans Hotel – New Orleans, LA
Sheraton New Orleans Hotel – New Orleans, LA
Check in 4:00 PM
Check out 12:00 PM

About Sheraton New Orleans Hotel

This hotel is in New Orleans is across the street from the French Quarter and 4 blocks from the Mississippi River. It offers a gym and a tour desk. There is live jazz music in the Rodrigue Gallery every Friday and Saturday nights from 8 - 11 p.m. at Jazz at the Blue Dog. Sheraton New Orleans Hotel rooms include a coffee maker, work desk and safety deposit box. The hotel offers 24-hour room service. Sheraton New Orleans Hotel features the Roux Bistro, which offers regional New Orleans cuisine. Guests can also have a cocktail in the Pelican Bar or drink Starbucks Coffee in the lobby. The Sheraton is within a 5-minute walk of Harrah’s Casino. The Audubon Aquarium of Americas is 6 blocks from the hotel.

Amenities

  • On-site parking
  • 24-hour front desk
  • Meeting space
  • Fitness center
  • On-site dining
  • Valet parking
  • Bar / lounge
  • Café / coffee shop
  • Business center
  • Express check-in / check-out
  • Concierge
  • Dry cleaning
  • Self-service laundry
  • Luggage storage
  • Multilingual staff
  • Full kitchen / kitchenette
  • In-room refrigerator
  • Pool
  • Spa / sauna
  • Pet friendly
  • Family friendly
  • Wheelchair accessible
  • Public transit access
  • Smoke-free property

Reviews

4.3 / 5
Excellent 2151 reviews
  • Engine customer Jul 2026

    Some of the women at the Front Desk don’t know the names but they had a bad attitude

  • Engine customer Jul 2026

    Terrible experience stay at this hotel. I got up to use the bathroom and walking back to the bed I noticed a cockroach crawling up the wall. I immediately woke my boyfriend up, he said "where is it" I said it went behind the picture! He moved it and there it was!!! He killed it. I have stayed in many hotels over my years of traveling and NEVER have I had this happen, I will inspect my personal things very thoroughly before entering my home. Fix this problem immediately Sheraton, nobody wants to bring coack

  • Engine customer Jul 2026

    💜

  • Engine customer Jul 2026

    The first room we had dirty, the sheets looked like that had been previously slept on. The fridge was on the floor. All the carpet throughout the building stunk as was dirty. The pool area was ran down. The lounge chairs were broken and worn out. However the gym was, actually the best part of the of the whole hotel.

  • Engine customer Jul 2026

    NA

  • Engine customer Jul 2026

    Everyone was so nice and pleasant. The place was really clean

  • Engine customer Jul 2026

    It was clean and very spacious for it to be two beds in one room and also had a good view out of my window to see everything Loved everything

  • Engine customer Jun 2026

    Looked classy Bar closed too early

  • Engine customer Jun 2026

    Clean

  • Engine customer Jun 2026

    Great hotel in a wonderful position Nothing

  • Engine customer Jun 2026

    Stayed here in 2023 it's location is excellent and staff always helpful

  • Engine customer Jun 2026

    It was nice and clean

  • Engine customer Jun 2026

    Great stay. Great location.

  • Engine customer Jun 2026

    Get ready for hidden expenses when you get to the hotel. Hotels.com tells you one price for hotel once you arrive and when you check out, it’s waaaay more!! Great rooms and facility but staff is unfriendly and vague with information!

  • Engine customer Jun 2026

    .

  • Engine customer Jun 2026

    Great place to stay. Very clean. Great bonuses. Close to everything. Friendly staff

  • Engine customer Jun 2026

    The location is unbeatable nothing

  • Engine customer Jun 2026

    Upon check in I had to pay an amount advised me to wait was given some gift cards was told to me I could use to add to my room when I had breakfast there and lunch and 2 drinks one night when I did checkout they told me I couldnt use those gift cards was told they are for tours was given two credits but the rest I couldnt use they were for other tours etc wasn't explained this then was billed hidden charges and a hold on debit card which wasn't explained to me nether disapponited

  • Engine customer Jun 2026

    Great stay

  • Engine customer Jun 2026

    Na

Frequently asked questions about Sheraton New Orleans Hotel

Does Sheraton New Orleans Hotel have free Wi-Fi?
Yes, Sheraton New Orleans Hotel offers free Wi-Fi for all guests.
Does Sheraton New Orleans Hotel offer parking?
Yes, Sheraton New Orleans Hotel offers both self-parking and valet parking. Fees may apply.
Does Sheraton New Orleans Hotel have meeting spaces, conference centers, or conference rooms?
Yes. Sheraton New Orleans Hotel features meeting spaces and dedicated conference rooms, suitable for corporate meetings and group gatherings. Banquet and reception facilities are also available.
Does Sheraton New Orleans Hotel have a fitness center?
Yes, Sheraton New Orleans Hotel features an on-site fitness center for guests. Additional wellness amenities include spa, pool.
Where is Sheraton New Orleans Hotel located, and how walkable is the area?
Sheraton New Orleans Hotel is located at 500 Canal St, New Orleans, LA 70130. With a Walk Score of 94, the area is rated Walker's Paradise. Most daily errands can be done on foot — ideal for travelers without a car.

What's nearby

Map of points of interest near Sheraton New Orleans Hotel
  • 2025 New Orleans truck attack 0.3 mi
  • St. Louis Cathedral 0.5 mi
  • Bourbon Street 0.5 mi
  • Caesars Superdome 0.8 mi
  • Smoothie King Center 0.9 mi
  • Tulane University 3.2 mi
  • Battle of New Orleans 4.7 mi

Why no public rates?

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