Aloft by Marriott Harlem

Terrible neighborhood. Looks like a ghetto! Definitely not safe! We changed this hotel, even though they did not return the money for cancellation. The picture of the building is misleading you. The main entrance does not look like in the picture, and it is located in the basement!

The bad news, our room wasn't ready when we arrived & valet parking was a slow & expensive option.

the area is not safe

Everyone I interacted with was incredibly kind and the room was well kept.

Breakfast was just prepackaged food and coffee not good.

I love this place: the ambience as much as the amenities. The staff is always warm and helpful. And the location is ideal!

Very close to 125th street & various attractions of Harlem Ny

The facilities are old and dusty vibes. The carpet is old and needs to be renovated. It was clean but smelled dated. The staff didn’t provide any facility information at check in. He just asked me my id and card on file. Very cold reception we property - overall but they do have a lot of people monitoring the front door to ensure only guests enter.

Stayed here numerous times about 4-5 years ago but it seems like the property is not maintained as well. It’s like if you don’t look too hard in the corners, you don’t have to see the water stains or peeling paint. Decent but used to be better.

Pictures of the hotel are really nice . But Once you go into your room floors are really dirty, multiple stains on curtains , shower tiles are horrible . They have valet but when i got there it was “full” they weren’t really helpful with parking.

AC did not work and it was a heat wave. Also there was mold around the caulking in the shower.

Clean Rooms well maintained

👎👎👎👎👎👎👎

Nice for a short stay. The bathrooms aren’t the best but it works for the price. Location is good.

Large room (two queen beds) but unfortunately the sheets were stained (both), the AC is either off or full blast, no middle ground, and the overall quality of materials is not there for $500 a night (in the bathroom in particular).

Very nice hotel will stay again

The staff was very welcoming and professional. The listened to my requests and went above and beyond to help. The facility is clean and in a great location.

Got assigned 2nd room. Entered and almost started crying. This property is DIRTY. It's not just DIRTY... it's horrifically unclean. 3 adult children coming into city from 2 other cities and I frantically started looking for another hotel w/available rooms. Found one. Had to pay for another Uber, but would have walked miles to distance us from Aloft. Went downstairs. Informed management I could not stay in hotel. Expected a fight. But it is as if they KNEW their shortcomings. Stayed in Super 8 decades ago as poor student. That is what this hotel looks and smells like and they have the audacity to charge $1671 for 3 nights?? The new, gleamingly clean hotel that I found was 10x better for 60% the price of Aloft. Side story ... when I was waiting for Uber to travel to 2nd hotel, another woman and her daughter were getting into an Uber just before me. Upon arrival at 2nd hotel, that same woman and daughter were in front of me checking in. I asked her if she was just at Aloft. She said "Yes - that was the most disgusting hotel. We had to leave!" Wish I could write more.

Front desk person not friendly...

Fairly nice hotel. Not up to par with other Aloft hotels that I have stayed in but adequate. Air conditioning was not very user friendly or quiet.