Concorde Hotel New York

Rooms were clean and well maintained. Great size room for NYC. Large bathroom with shower and tub. Staff is very professional and go out of the way to help. Bar and restaurant are excellent with great service. Parking right at hotel is clean and affordable. We will be back and recommend highly.

Loved the cleanliness and the city views from up high were very good. Location excellent. The only downside is that it didn’t really feel like a hotel. It had a small bar, restaurant etc but no real feeling of a ‘centre’. Wasn’t a problem for us, but if you want somewhere with a bit more soul then look elsewhere

Good location on upper east side. Be aware that there are 30+ levels. Initially booked into a “deluxe” room that was on 27th floor. Room was in desperate need of a renovation: smelly carpet, peeling laminate, no view. Remote from amenities. Bathrooms were nice. Moved to 7th floor next day: a different world (better). Bar/restaurant pricey and average. Night manager / day manager were like Jekyl and Hyde.

Room was clean and location is good.

I will never stay here again. Checked into my room. AC was broken and room was 80 degrees. I had booked a king sized bed but my room only had a queen. They didn’t tell me this on check in. They clearly knew the AC was busted because the window was open when I entered the room. They didn’t proactively do anything. I ended up checking out and finding another hotel. This is one of the worst experiences I have ever had at a hotel. Management does not care. No follow up. Nothing. My colleague also stayed here and didn’t have hot water. Rooms have nothing in them in terms of water or food. Avoid.

Very noche staff and property

Great location, friendly staff and clean rooms!

Very professional and great hotel with a wonderful location close to everything. The staff was very helpful, and it was clean and comfortable. I would definitely stay here again.

The hotel was absolutely spotless, couldn't ask for anything better. Please keep this up, we will definitely be back.

Was very clean. Helpful and courteous staff. Quick check in and check out. Rooms were clean and updated. Good stay.

The location was the best thing about this property. There was construction going on in a room on our floor; they did not clean up the area after the work was completed. The workers came early in the morning and could be heard talking loudly and playing music- 0700. We requested ice, and it did not come until after we left the room. The bartender was the friendliest person in the front. I had an allergic reaction to something in the room, I think it was the air vent. Would not stay here again.

Amazing view, comfortable room, superb customer service all around!

Nice property, friendly and helpful staff. The air conditioning was not working in our room and we had to change. Same for the exercise room. I believe this may be resolved now. The staff went out of their way to make it right for us. The hotel has a very small lobby area and a small bar/restaurant run by a third party. Not the same as a larger hotel with more space. Good place to stay in midtown Manhattan. Prices are high here as everywhere in NYC!

No room upgrade although I am a platinum member. The room was quite small. Bathrooms were nice.

Location as I had business to attend nearby, cleanliness, room.

Clean spacious rooms with a great view. Kind and attentive staff. Great location.

Love this property. From the staff to accommodations. Only place we stay at when in NY Nothing. Loved it

Room is clean and relatively spacious.

location is perfect, staff excellent, rooms are nice rooms can be a bit bigger