Homewood Suites by Hilton Newark-Wilmington South Area

Was dusty. Not an updated facility. Not clean enough. Slow draining tubs and sinks. Rust spots everywhere. Very discouraging

I was there for 1 night. When I arrived my room door was not secure which concerned me a little as I was traveling alone this time. The room it was not as clean as I would have liked. There was hair in the sink but the bed was clean and comfy. The creamers in the room had curdled which was a surprise. The breakfast next day was good and much appreciated. The staff was very helpful.

I expected a few more options at breakfast. We did eat a little later (9:00am) but several options had been picked over.

Plentiful space Needs some updates

A few things. The staff was great. Location was great. BUT the hotel is clearly outdated. My least favorite is there’s a scent in the hotel as well as the room …. Not sure how to explain it but it’s a bit funky. The hallways feel like there’s hot air blowing.

Breakfast had good spread Cleanliness in hallways

Pleasant

Good hot breakfast, clean room

Perfect place to stay

Check in was easy front desk staff was very nice. Walked in to room floor sticky and not clean beds had visible stains on them and room smelled musty. Went to use one of the toilets and it refused to flush and backed up had to shut the water from the wall off called front desk they stated maintenance would be up. No one came up so my husband went down to front desk they stated they would be up in a minute. I had door open and sitting by the front door and still no one came to fix the toilet. My husband spoke to front desk and maintenance claimed they knocked but no one answered at this point it was after 10pm with two small children we opted to wait until morning and no one showed up. Had to use bathroom in the lobby at breakfast staff at breakfast very nice and helpful food great check out was ok morning front desk wasn’t as pleasant as the night time. Won’t stay again.

Clean, spacious and comfortable.

Staff were very good but the hotel needs fully updating.

Na

The whole facility In the pool

The kitchen had a large refrigerator, two burner stove top microwave, and garbage disposal. The upholstered furniture needs cleaning. The tub needs hand rails to get in and out. The breakfast had an excellent variety to choose from.

Breakfast had a nice variety of choices.Staff was very friendly and accommodating. Cleanliness was good but there were stains and burns in the carpet. Some of the furniture had rips and stains on the upholstry.

The suite was very comfortable, and the breakfast was very good!

Location near University of Delaware’s sports facilities was great! Room size for a family of 5 was more than enough. Staff were friendly and helpful. Also, the breakfast was a good spread. The hotel needs a refresh. Wallpaper was peeling, extra bedding was pilled. Carpets were stained.

I thought that the chairs were very dirty and soiled in the room that I was booked into

The property was at a great location. Quiet during the night. Having 2 bed room and 2 bathroom for our unit was nice as well. Also the outside patio wasn't bad. The unit was out dated, think the should up date the floors in the kitchen and bathrooms. There was a harsh werid smell in the room when we arrived so we had to spray air freshener. Kithcen sink got clocked while we ran water and the garbage disposal didn't work.