Rainbow Motor Inn - By the Falls

Room was very dirty

Location was the best. And very friendly staff Little pricey for a motel. And some of the locals staying there were a bit of rude bunch.

There was no water from the house hot water tap. There were no glasses in the room.

I did not try the breakfast

Location Good

Great people, helpful, great location Nothing

This motel is a gem with great a location Some guests were rough rounded

Silent place

Location Nothing

Nothing The property was very bad rooms were so hot and dirty bathroom has no garbage bin even the water in the tube is flowing out very slow

Absolutely nothing Everything about our stay was disappointing. The place was extremely dirty, poorly maintained, and there were bugs everywhere. We were so uncomfortable that we couldn’t enjoy our stay and ended up leaving early in the morning, well before the scheduled checkout time. When we asked for a refund because of the condition of the property, the staff handled the situation very unprofessionally. Instead of taking responsibility or trying to resolve the issue, they called us scammers and accused us of lying. They even tried to blame us for the bug infestation, claiming that we had left the doors open all night, which is completely false. To make matters worse, one of the staff members tried to intimidate us by warning us to “be careful” about what we wrote in our review. No guest should ever feel threatened for sharing an honest experience. We expected basic cleanliness, professionalism, and respectful customer service, but unfortunately we received none of those. This was one of the worst experiences we’ve had, and I would not recommend this place to anyone. Save yourself the stress and book somewhere else.

Parking not included, room smelled very musty

The bathroom floor was dirty. The curtains were hanging on a bent rod that could not be closed entirely. We could not get the t v to work. The interior door lock was missing the chain for added security.

The price increased unimaginably after getting there unlike what I was expecting to pay

It was close to many attractions. The parking price was the lowest in the area (15$ per night) The kids enjoyed the swimming pool so much that they spent most of the stay in water ! The manager is quite humble and welcoming man . Always working to keep the place clean and functional. For the price we paid , we were quite happy with the result ! Unfortunately the water system in the bathroom was not working properly , the fridge was leaking and tv remote was not working. But honestly it’s not big deal since we could clearly see the manager working to make everything work . Also the duvet were a bit smelly ..

Had to pay for parking which we didn’t realize until getting there.

You get what you pay for, I do not believe anything has been replaced in terms of bedding, curtains, towels etc in well over 10 years. No windows to open. Also I was under the impression parking was free but upon arriving had to pay $15 per night. Stains.

Location and old lady at reception when we checked in. First we were given a room which was very dirty with used dirty linen. When we requested, she immediately changed our room. Require improvement in all the departments.

The cigarette smell in the room especially in the bed

Rooms bedding comforters are old and felt dirty, needs updated brighter lights in room.