Courtyard Bloomington Normal

Pool was closed for renovation. dining room and bar were closed because no one available to work

I love how accommodating they were but the pool was closed by the health department

Overall property could be maintained better.

The rooms were pretty clean however the hallway had stains on them. Good overall.

Good

A lot of noise throughout night- train close by, kids racing noisy cars, police and firetrucks passed 2x with sirens blazing.

Weeds all over outside Garbage bins over flowing Pool has been closed since march Ants in the bathroom Will not stay here again

Caulking in shower area appeared to have mold in it and around the shower drain some caustic element discolored the bottom of the shower, I think I didn’t touch b/c it looked like mold, and gave appearance of not being clean. Towels were a bit thin and not very absorbent.

Pleasant

Nice hotel to stay at

Very good

Overall great experience

The location, price, dark vibes. Room smelt musty. The property was very dated and showing it's age. The shower had hair in it and was very small. There was no soap in the shower.

They overbooked and had to move us to another hotel at Midnight after a long drive. The other room we had they locked us out the second day, the pool was closed due to a failed inspection and the window in the room was broken. The hotel they moved us to locked us out the second day and said we had only booked 1 night instead of 3. The pool was closed at that hotel and the hotel was not clean. Hotel would not refund any money and I called customer service at booking.com and they did not help either to get any money back from this terrible stay.

Excellent hotel at a very reasonable price

The lobby was very clean the room was not. The fridge was dirty the sheets in the bed were not in right Someone tried getting into our room at 930 they messed up on something at check in my key didn’t work at first. Then 430 am who ever was working also tried getting into our my room. I had the top lock over so they didn’t get in I called the desk and he apologized but I told the girl at 930 I didn’t want it to happen again because my daughter had a test early in the morning. I was not happy with that at all why would you try it at 430 in the morning. I have stayed at a lot of places. They need to also tell you at check in there is a fee for breakfast. I get prices of stuff goes up but you shouldn’t have to pay those prices for food. I will not stay at this location again. I didn’t feel safe with just me and my daughter especially at 430 in the morning someone trying to get in our room. I almost called the cops

Good rooms, beds were ok, cool balcony on the 3rd floor. Breakfast was not free but provided by a knock off starbucks. Coffee was good

Very good

Upon checkin, manager confirmed our room was clean and inspected. We then found a left over spoon under the bedroom air conditioner, and yellow rag behind the same room’s tv stand/dresser. This is all after the initial must smell of our room. We booked this room expecting the pools and hot tub were functional, except we see both are drained and a City “Closed” sign because of missing parts (not what we paid for). They also over charged us, as they charged us $60 incidentals at check in and then another $53.xx at checkout - of which I immediately called the front desk after flying back home and despite more than 5 minutes on three different phones calls, the Manager has not called me back as requested and their staff has not emailed my what is the correct amount charged to my account/card. Side door card reader does not work, so you’ll get drenched in rain running to the front door, as no covered parking. Next step will be filling disputes with CC company. Mind you we paid for a larger room, so we expected better.

Pool and hot tub has been closed for 3 months and there was no notice when we booked.