Comfort Suites Normal University area

NOTHING I disliked EVERYTHING It was Disgusting! The sheets were filthy there was dirt and food on the desk chair makeup on the sheets the room wasn’t clean! They switched our room and that wasn’t no better! Absolutely the worst place to stay ! Don’t waste your money !!!!!!!!!

We specifically got the room that sleeps 6 people because we had our kids with us and needed the space and beds. Turns out the sofa bed was broken, the sheets had stains all over them, there was trash inside of it and what looked like dead bugs. We didn't find all of this out until late at night when we were getting ready for bed and already had some kids asleep so we couldn't switch rooms so we had to cram onto the other beds. I am beyond angry and will not recommend this hotel to anyone. If they have housekeeping they need to be fired because they obviously did not do their job.

Overall, the place was clean, just an older hotel. The lights did not work in the bathroom or the bedroom and no one fixed them during the 5 night stay. The pool was shut down as well.

Not clean room

Room wasn't cleaned properly. Coffee maker had used filter with grounds still inside, found a random pill in bathroom under sink, chair in room had sticky stuff on it, ac unit making loud noises, and no pool city shut it down

I like it was close to resturants and stores Overall hotel was not cleaned. Needs a face lift. Hotel should invest in a vacuum.

Pool closed back in March 2026 by Health Dept! No repairs. TV remote batteries dead,

Absolutely atrocious! No one was at the the front desk when we arrived at 3:30 pm to check in. Waited 25 minutes until someone came from the back to check us in. The pool was closed due to maintenance. There was puke on the stairs. The floors in the front entrance were sticky. Every single door to every room in the building has dents and looked they they had been broken into. The bathroom door was discussing. The tub filled up with water while taking a shower because the thing in the bottom of the tub was broken and would not stay up. Very disappointing. I have no idea how so many people rated it 4 stars.

The location was great for what i went for. I liked being not right next to where i was going but also i liked having a couple stores right next to me. i liked the space in the room and not feeling cramped. i wish the pool was working. i wished there were more options for breakfast. i wished the parking lot had more space because it filled up quickly. Also was not a big fan of the toilet as it constantly ran and was very hard to flush. Also, the elevator had not been inspected in awhile and was out of date.

The Room did not smell, and most of the place was clean and up kept. Pool was closed, breakfast was always picked up early, throw up on the stairs left after telling staff. Friends found bugs in there room.

Good location and comfy bed Our bathroom door didn’t shut and some places were dirty. The staff was not very friendly.

-Very clean spaces, the toilet was spotless -We felt safe all the time -Excellent breakfast

Staff very helpful. Hotel is showing its age but my room was clean and well organized. The pool was down and we were not notified ahead of time. All hotels doubled their price for this weekend which I do not like ( supply and demand Special Olympic weekend)

The room smelled like smoke even though it was a nonsmoking room. It was obvious that the room/hotel has not been updated in decades from the diaphanous deteriorating window curtains and screens to the gouges in the floor tiles, this room seriously needs since love. If you like slumming it, this is the hotel for you!

Room had a very bad odor.

The pool wasn't open and the site never mentioned that in description. No pool for my kids

It’s was just ok for one night

Needs some normal maintenance. Light bulb and heat lamp dial were missing in my room and shampoo bottle was almost empty.