Quality Suites NYC Gateway

Curtains had black mold, jacuzzi was filthy. Asked front desk to change room to no avail.

Room was clean. Staff was friendly. Bathroom a little dirty and outdated but overall was a good hotel. Walking distance to bus that drops you in Manhattan. Good hotel for the price.

Not much! old place, dark parking lot, hardly anything for breakfast, no place to sit... Your site says they have a shuttle to Time Square and they don't! It cost us U$66 to go to Time Square and U$80 to come back, that means $200 Canadian for us. We would not have went there if Booking.com had not said they had a shuttle! I will be writing a review with the details so people don't keep on booking thinking there is a shuttle.

Very bad service

Good

Breakfast is without any protein. Always same sit same fruits and nothing was great to mentioned for others. Hot tub is dirty and moldy. I don't recommend to my family and friends to stay this hotel.

Good experience

It was rundown. Did not like. Idk maybe the mold everywhere that could’ve gotten me and my fiancé sick.

Staff was very helpful.

Bad

Excellent None

Very good

Good

It was a nice stay!

The stay was not what I expected. The room was okay, but it could have been cleaner. I understand that the hotel is an older property, but cleanliness and overall upkeep could definitely be improved. The breakfast was also disappointing because there was very little variety from morning to morning. Overall, the experience was just average, and I expected a little more for the price I paid.

You bathroom need to be renovated. The tub had signs of rusting

NOTHING- They are RUDE and unreseasonable EVERYTHING!

Exceptional

Staff and location were good Breakfast could offer more choices. Thing are to close together

Breakfast is really disappointing few pastries, wafers , cereals and coffee . That's all. Corridor carpet is stinking.. Booking website pictures were deceiving, so get into trap, Roadside Motelsare still a better choice for the price you paid