Super 8 by Wyndham North Bergen NJ/NYC Area

Location Our room was infested with roaches and the front desk made no effort to accommodate us

Superb

Ask if you want to be downstairs and bring extra blankets

Disappointing

for the price, the stay was good

Good

Cleanliness Smell

Exceptional

Very good

Exceptional

It was on the ground floor and there was noise and the smell of cigarettes from outside.

Exceptional

Good location, near ALDI and shopping center. Public transport or shuttle bus to NewYork 20 minutes. Light breakfast (coffee, tea, juice, toast, jam) included. On the morning of our arrival they sent an email that our reservation has been cancelled due to Booking.com hasn't transferred the fee of our rooms. If we want to keep the reservation, we have to provide our credit card and pay the fee. It took several 2 telephone conversations with the hotel and the Booking.com to clarify the situation.

We stay really good. It was clean, the shower worked excellent ( good pressure) , TV, AC, nice staff. We love the shuttle service. We felt safe and definitely we recommend it. Thank you guys.

Close to New York. Very convenient shadow to manhattan We were housed on the property in a smaller building. Safe quiet and secure.

Good price, overally good Water was a little stinky (like mold smell) on the tap, and there was no other option at the lobby.

I complained to front desk and the next day late at night found a note in the door saying that my room was change I went to front feet saying about the note and they told me “while they were cleaning the tile broke so your room was change” I told her , that’s not true, tiles were broken since the first day. I asked her where are my luggage, oh I don’t know if they moved them or not … that’s was so unprofessional, I asked her to come with me and check , she refused I went to open the door and the key of the door was blocked I returned to front desk and told her, she was like “ oh I didn’t know they didn’t move your personal items “ I told her to help me move my things to the new room , she told me that they don’t provide that service but she could do it since I was very mad She came and help move my luggage to the new room Very humidity odor and breakfast very simple White toast and coffee.. small place and people stand waiting for the toaster to use , no place to seat . Never again

The room was very clean & spacious. Bathroom was small but clean as well. Location was easy to get to. Having the Easy Express Shuttle to NYC was so convenient, only issue was drop off. Location was not described clearly & we missed our stop & spent an extra hour on the ride to switch shuttles to get back to hotel. Chalk it up to lesson learned & we got to see a little more of Jeresy. Parking lot is a little tight, so I do not recommend taking larger vehicles.

Exceptional

Breakfast