Norwalk Inn & Suites

Roaches, flies,dirty towels, dirty sheets and they kept my deposit. Don't go here,unless you want your deposit stolen. They left the transaction pending so I can't dispute it with my bank. Also the lady at the front desk always sleeping on the job.

Once I complained, she changed the room for me. I had to ask them to clean the old AC which had a lot of dust. I had to speak into the translator on the phone for them to understand me. The bath tub needs to be changed. The sheets had blood stains and possibly bed bugs as I felt itchy. They don't clean or offer to clean the room until you leave.

Horrible!!! To say the least. From the moment we checked in, to the moment we checked out. Female front staff was rude. Rooms were dirty and not as advertised. Location is in a sketchy area.

I did not feel safe in this facility.

Cool I like it. Go see what they have.

Muy cochino nada de higiene

A great place to stay on or off vacation

The room smelled horrible. We asked for a refund. They said they would. Then went on to charge us anyway. So disappointed will ne er use Hotels.com again!!!

Perfect place to stay with or without family it's nice

They didn’t clean the room not even one day

My stay was not even near satisfactory. The room had a wierd smell. Toilet papers were poor quality. Not enough toiletries provided. Too basic room with not properly maintained outdoors. Not even an iron in the room or anywhere else.

Everything went well. Thank you

Beds vary spacious, king size.

It was an okay stay, did the job had a bed, bathroom, ac, fridge & good parking all around. Nothing too special. Good for on budget.

There was only 1 TV in the 2 bedroom suite. The ac didn't work in either rooms. The beds were comfortable enough but made a lot of noise when moved around. Someone had wrote on the wall of the closet. No windows except for one of the bedrooms

I’ve stayed here before with no problem and everything was great, but this time was horrible. They had bed bugs that bite my fiancé and daughter all over. From head to toe. I will never stay at this place again because of it. And I hope nobody else has to experience what they went through. 0 out of 10 The bed bugs that bite my family.

Staff

Ok for the price

They do not treat their customer right I have to do everything by myself even mopping and sweeping they don't change your I will never go back there again I was there for 5 days Every time I try to get my room clean they will hang up the phone they asked me to come down to the office and grab if I need something and also I saw cockroaches in the room

Great spot to stay at with family