Staybridge Suites Chicago-Oakbrook Terrace by IHG

The check in process was very easy and quick. Staff were absolutely wonderful. The suite was spacious and clean. Breakfast had a great variety of items and were of good quality. The gym and laundry facility were a huge bonus since I was travelling cross country for 7 days. The pet policy was a bit confusing at first but the staff cleared it up quickly. I will definitely be looking for Staybridge Suites for my future travels.

Clean and nice staff

Rating 5 out of 5

like we had called and requested about two months prior. So it was instant chaos from the time we walked in. When we finally got to our suite it was disgusting. Food everywhere, bugs, burned curtains, ripped up carpet. Very dirty and not maintained at all.

Conveniently located in a great area near shopping, dining, etc… Clean spacious room comfortable bed clean linen sheets. House keeping came by to clean my room.

Terrible property, ner

Elevator was down ,noise on Saturday night, loud noise on Sunday morning and my windshield was cracked by someone. Read above

Read above

Great rate for a last minute room. Very comfortable bed!

We loved our stay! We were near family and the attractions were within 30 miles. Plenty of places to eat and shop.

Everything was great from the warm welcome to the Breakfast everything was fantastic

$150 deposit for a crappy hotel?!? Hotels downtown don’t require this much for a deposit. Front desk lady was rude. No ice machine.

Very good

The elevators were down. The staff was able to get us a room on the first floor due to my wife having surgery.

Very good

Filthy hotel, poorly maintained, and staff is terrible. The elevator was broken but they didn't post that anywhere and I didn't find out until arrival. And it wasn't just out of service a few days. It had been completely removed for full replacement and down for weeks. I asked for a bottom floor room and explained that I struggle with climbing stairs, but the woman behind the counter clearly didn't care in the least. Avoid this place at all costs.

It isa good hotel to stay. I stayed 3 nights and the breakfast was same for all 3 breakfasts.

The elevator is occasionally out service, don’t book this hotel for stays more than 1 day. Start booking this hotel after December 2026.

Passable

Worked out great for our family. The 2bd/2 bath suite with living room and kitchen was perfect for our 7 guests to all stay in one room