Homewood Suites by Hilton Ocala at Heath Brook

Breakfast was great, staff was amazing, loved the style of the room but very outdated, wallpaper was peeling in the hallway as well. The carpets in the rooms need to be taken out and flooring needs to be put down it’s just unsanitary. A little upgrade on these rooms would go a long way.

Good location and clean rooms. helpful amenities including a great continental breakfast and small fitness center to use. The hotel is a bit dated, but maintained well and the staff very super friendly.

Outstanding facility! Front desk staff was amazing. Room was spacious and very well maintained. It has become our go to hotel in the Ocala area.

The hotel was very convenient as it is centrally located to almost everything you need. I never felt unsafe. Everything was clean, but the rooms were very outdated for the price we paid. The closet door was broken when we fot to the room. Breakfast was really good and with varietyand the staff was really nice.

Very good

Great location, nice big room , staff were friendly Hair in my bathroom sink, overall not a clean as I was hoping for.

Hair in my bathroom sink, overall not a clean as I was hoping for.

The hotel was very clean, room was very spacious and the breakfast attendant and food was excellent

The hotel was marvelous stayed there Monday and Wednesday night and the General Manager Renee Sangster was very polite friendly and very attentive

The entire building was superb and Eliza was top notch and very good at her job

Excellent customer service

I absolutely loved that our room had a ceiling fan over the bed. Never had that before in a hotel, but so glad Hilton is adding this. Also love having the kitchen and especially the fridge and toaster. Free breakfast was just ok. We ended up buying breakfast nearby. The pool was nice but closed at dusk which seemed early to me. They had a little fitness room which I used. That’s always a nice amenity I look for. And the location was ideal for us. I will definitely stay here again if I visit the area. Highly recommend.

We booked 2 bedroom suite it was in 4th floor last room on floor. Couch was terrible not comfortable at all and pull out mattress was flat. King bedroom bathroom no conditioner. Or Keyes stopped working several times had to get them rekeyed (all of them 3 keys). We booked a 2 night stay. Pool and hot tub were dirty. Asked front desk about when are they cleaning pool? He was unaware suggested maybe in morning. Their idea of cleaning pool was to turn on filter there was green slime on bottom of pool. We went swimming in springs came back with wet towels and bathing suits ask front desk about laundry he said 1 working washer and dryers were broken. Breakfast meats and eggs were cold. The only good thing about this hotel is location. I don’t have pets but they are allowed saw some cute dogs 🐶 I didn’t mind that. This was my first Hilton stay I’ll stick with Marriott’s.

Excellent

Have stayed here multiple times, always happy with everything. Thank you

The front desk offered a horrible experience. :( The man that checked us in was incredibly rude and condescending. I felt unsafe staying with my children. I never write negative reviews. I called Hilton to complain and have yet to hear a response.

Bathroom was outdated

Nice place and great location. Had appetizers on Wednesday evening. Very nice Bathroom was outdated

Loved the cleanliness, helpful staff, wonderful breakfast, and lovely kitchen.

Exceptional