Residence Inn by Marriott Oklahoma City South

Ok. No pool bad breakfast

Staff were friendly. Pool and fitness center were closed. The fire alarm went off all night. My right ear is still ringing. No one emailed or called or offered a free meal or a free night for the inconvenience

Staff was extremely kind and helpful. Traveled for baseball and the room was perfect. Out of the 6 hotels we stayed at this summer, this one was our favorite!

It's an older property so I understand and of the issues with the worn carpet and furniture. What I didn't like was the smell of mildew that hit me when I walked in my room. Not too mention the old key card I found in the chair cushion. The outside doors at the side of the building didn't close all the way unless you pulled it shut. Just a bit of a security issue in my opinion. The front desk was very friendly and check it was quick and effortless.

The hotel is run down and needs work.

The breakfast wast good, fitness room was unavailable due to refurbishment and and I was charged $10 for parking with being told at checkin, the parking area is marked at at your own risk.

Nice big comfortable clean room. Could use updating but for the price it was fine

Love the hotel

Exceptional

Staff member Oshayla Jones was very helpful even while knowing the significant challenges we were facing. She was calm and not reactive, giving us solutions knowing that Expedia had caused the problem. The biggest frustration was talking to an Expedia staff person who at best had average command of the English language. She was providing no solutions that made sense. She told me on the phone that she was using Google Maps to help find us a hotel. Google Maps? For crying out loud, I'm talking EXPEDIA staff and they don't ahve a back office way of finding what might be available? This could be our last time using Expedia. Ridiculous. Thankfully a hotel staff member came in mid-afternoon and knew of a room that might be available for us for the week as they hotel is going through some upgrading and updating. So the hotel worked out great. But not Expedia? I had been getting calls from a 417 area code phone number during the morning and no one left a voice mail. I get a lot of spam calls on my phone because of my real estate practice. Inexcusable that someone did not leave a voice message to call back asap when Expedia was aware of an overbooking problem.

Door keys was the main problem hard to get in room

Atmosphere Watched a night clerk talk rudely to a customer. Cold breakfast in warmers

Excellent

Worn sofa, tables and chairs Noisy air conditioner

Bed are big n clean

Very good

Superb

Was not impressed The whole experience! If when I was booking the rooms, it was mentioned that they were remodeling the whole place, I would have chosen a different place to stay. We were under the impression by looking at the pictures that everything was in working order. When we get there to ask about the pool, we were told closed indefinitely with no reason why! They rooms smelled horrible.. no ice machines, the beds seemed like they were from the 70’s. I don’t recommend!

Housekeeping is not always available. If you Don't get clean sheets in the morning forget about asking them later. Remote had the batteries taped in. If you changed the bedroom tv the living room tv changed channels as well . Smoke detector was removed

Location. Price. Staff Housekeeping is not always available. If you Don't get clean sheets in the morning forget about asking them later. Remote had the batteries taped in. If you changed the bedroom tv the living room tv changed channels as well . Smoke detector was removed