Candlewood Suites Olive Branch by IHG

Property was acceptable. Noticed the Carpet worn a little in the hallways, but the room was clean and quiet. I did have a billing issue and I have to commend the lady at the desk. Her name is Ryin and she was quick to resolve a billing issue for me. She was both professional and extremely courteous. A real asset to the Motel, staff.

It was awful. The stove didn’t work, the dishwasher didn’t work, the toilet was slow all week and the only thing they did to fix it was remove the stove. Still charged full price though, you can bet on that

Elevators weren’t operational, and they were having a few other problems…likely related to the storms the week before

Check in was rough floors were greasy

There was no breakfast!! And when I asked for a receipt I was told that I couldn;t get one because it was confidential!!! It was MY receipt so why would it be confidential and it is still NOT in my email!!!!!! There was NO breakfast!! The first room I got the freezer made a lot of noise so kept me awake so was moving to another room and the elevator went down! They had to wait over an hour for someone to come and I needed to get to sleep and couldn't get upstairs except if took stars and had hip injections and bad knees so couldn't take my suitcase and stuff upstairs, they wouldn't credit me so I could just go sleep in my truck while my friends were sleeping.! Worst hotel I have been in and I travel a lot!

Good value for the money Fan stays on in bathroom when light on all time

Amazing staff and room. I was surprised for my room to be a nice as it was for the price. Everyone was super helpful and understanding when I had an extra guest.

Poor

Bad

Very good

We are very satisfied with our stay at the hotel and the staff was very courteous and professional. The rooms were clean and the hotel itself including the parking lot was clean. I will recommend anyone to stay there and my wife and I will definitely be staying there when we come to visit again.

I like the room I don’t like that I booked for a king size bed and I was giving a full size bed and I booked for this room a week in advance

I don’t like that I booked for a king size bed and I was giving a full size bed and I booked for this room a week in advance

Poor

Exceptional

Very good Loved it

Great Love it

It was a nice, clean, and peaceful stay.

The location and how the rooms are design for comfort

Superb