Ontario Inn & Suites

The bathroom was the worst part. There were live roaches and flies, and the shower wall looked like it had dried feces smeared on it. To make matters worse, there were long red hairs in the shower that clearly weren’t mine—I’m bald and stayed in the room alone. It made me question how well the room had been cleaned before my arrival. The only positive thing I can say is that parking was easy. The main reason I booked this hotel was because it had an 8-star rating, but after this experience, I don’t understand how it received such high reviews. This taught me not to rely solely on ratings. I will never stay here again and would not recommend this hotel to anyone. I’d rather pay more and sleep and shower in a clean environment. This was by far the worst hotel stay I’ve ever had.

They're cool, I don't have to worry about anyone bothering me. It's a literal escape from anyone or anything for me.

The staff was very polite and courteous

Check in late from work tired fell to sleep to woke up to shower and it don’t work try various ways to turn it on told em at front desk had to leave back to work sucks no shower stay away

Looks nice on the outside curb appeal really really good The room had roaches and some other person’s clothes behind the door in the bathroom

Great property family friendly

Near a lot of stores it’s clean

Clean room quiet place

Hi, don't know what happened to it. The owner is a really nice guy. The people that cleaned the rooms need to step up their game. Has cockroaches, both rooms was the same the first room I got was not clean. It had someone's old underwear, and when I lift up the sheet, somebody's eyelashes really bad conditions do not recommend staying here

Everything

Plenty of parking..well lit

Great service and clean rooms

Great experience great staff recommend this location and cleanness

Great inn, super clean and easy check in. Night receptionist had a bit of attitude but he must’ve been tired. Everything else was excellent.

Near to the place I’m going

Well taken care rooms, staff is friendly and helpful & plenty of parking

Has everything you need a microwave, fridge, tv with cable, a dining table, and bathroom. Mattress was a little hard, some furniture was dirty, the carpet too, we picked a room where smoking is allowed but the cigarette smell was strong that’s a preference issue. The lock in our window was broken thankfully nobody noticed.

The rooms were cleaned and serviced everyday, made it an enjoyable stay. Parking was well lit and was close enough to my room.

Easy check in. Parking was a breeze. Solid room for the festival weekend!

Booked for friends and they like it