Extended Stay America Suites Orlando Maitland 1776 Pembrook

Nice staff, quick and efficient service clean place no issues

Rooms are nice but customer service is horrible. Roselyn is very rude, unreasonable & unprofessional.

Well kept Property. Very secure. Had to go breakfast - not meals - but it was good.

Front desk was very helpful for a coffee pot and any questions that I had. Breakfast should be more than grab and go. It's easy to put a waffle iron and cereal in the Breakfast Room, since there are already tables and chairs.

Buen gusto

Hotel is a bit dated but the staff was wonderful and room was clean.

Horrible, outdated, stank, broken sofa bed. Zero out of ten do not recommend

Everything was good. It doesn't have a good breakfast.

Staff was great but the please could use some updating. It seemed safe enough and it was quiet and very convenient.

We left after 15 minutes in the room. Did not seem like a safe place. Very sketchy people staying there. The lady at the front desk was so nice and understanding, almost helping us to realize that it wasn’t a good place for me and my daughter to be staying. I appreciate her so very much but would not recommend to stay here.

The location is ok The staff was extremely unfriendly. They would not help us at all with anything. The pullout bed was the dumbest thing I've ever seen in my life. It was broken and everything. My poor son that had to sleep on it for four nights had the worst four nights of his life. This place is maybe a step above a homeless shelter, but probably not.

Everything good Nothing

Nothing Dirty, very hot in the room with ac. It looked like a beat down location. It looked run down and old. The pictures are not accurate. I thought it was a good area. The bathroom has stayed on the counter, the ceiling and walls. There was rust almost on all the utilities.

The breakfast was amazing and the location was a plus

Don't offer extra things for the room if you're not going to give it to us anyway.

Super clean and great room. Yvette, the desk clerk was awesome. My 2 kids and I had a blast in the pool. Could have had some bananas, apples or some fruit. As well as a waffle machine.. Bkfst was granola bars and very stale (out-dated 4 days) muffins

The kitchen is stripped bear of any utensils, dishes, coffee, mugs, etc. The stove stove was dirty, and the refrigerator sealed shut. I went downstairs to get a coffee maker and head to ask for coffee, but never got a courtesy packet with sugar in it. I asked for a teabag and they said they only serve tea at breakfast. I asked for decaf coffee so I could work in the evening, and they said they only offered decaf coffee at breakfast except at breakfast, there was no decaf coffee. This property needs to be cleaned up and freshened up my couch had rips in the Naugahyde and was very worn out. I was truly disappointed in my stay.

The staff were very welcoming.

Affordable Filthy. Absolutely disgusting. Floor peeling up in bathroom showing gross subfloor. Fridge was noticeably dirty from a mile away. Trash under bed. German cockroaches crawling over table where you eat. Peeling cabinets. Gross shower. Entire place smelled heavily of mold. Truly shocking. Last time I book