Quality Inn Orlando Near International Drive

I booked this hotel due to it being listed as "pet friendly". When I got there, they had posters everywhere saying they were not pet friendly. We were able to get a room regardless per the managers approval and the room they gave us had plumbing issues and you could not fully open the door because on of the beds were right behind the door. I wanted a refund and the lady said the manager said no and if I wanted to see another room upstairs. I hesitantly went and saw the room that looked a little better but the floor in the hallway was wet and you can see the stains. As we got further into our stay we started to see that the AC Unit was leaking. At this point we were tired and did not want to keep moving rooms being that they stood on not giving me a refund. The AC Unit leaked the whole 3 days we were there causing the floor to be wet at all times. I do not recommend coming here if you are looking for pet-friendly as they have indicated they have asked Expedia to remove nor would I recommend off of "Quality".

La primera habitación que dieron estaba la puerta abierta, el segundo lo estaban arreglando y decía en el sistema que estaba disponible; el tercero tenia filtrado del aire y el cable de conexión del aire estaba cortado y pegado con cinta adhesiva y por último las alfombras del pasillo está mojada. Y con todo lo sucedido todavia no me han devuelto el depósito. Nunca la administración se comunico conmigo por todo lo comentado.

El piso de la habitación sucio....desayuno pan con mantequilla y café....aire acondicionado sucio..no tenía ni filtro y un mal olor a humedad terrible.....prueben y Éxito..

I want to start by saying that the staff was very friendly, kind, and helpful throughout our stay. Unfortunately, the condition of the property made our experience extremely disappointing. The place was very dirty and poorly maintained. The bathroom was old, neglected, and had mold. We had to change rooms several times because the conditions were not acceptable. Some of the rooms had a very strong marijuana smell, which made the stay even more unpleasant; the rooms felt extremely dirty and poorly maintained. To make matters worse, the property is currently under construction and being renovated, with some rooms still being worked on. This made the overall experience even more uncomfortable. I truly appreciate that the staff was always polite and did their best to help us, but unfortunately, their kindness could not make up for the condition of the property. I would not recommend staying here at this time. I hope that once the renovations and improvements are completed, the cleanliness and maintenance will be significantly better, because the staff themselves were very nice.

Poor

Bad

The breakfast was good and the lady who was there was nice and clean and did good work with every one at breakfast time. The hotel charged $100.55 that I didn’t about why? Also I am going to disputed because when I book through the Booking website they didn’t said that when I booked that I have to pay more money than I did ?. I need my money back. The pool was ? disgusting, in general the hotel and bedroom was filthy. The only place was clean was the front desk and the restaurant.

The breakfast was good and the lady who was there was nice and clean and did good work with every one at breakfast time. The hotel charged $100.55 that I didn’t about why? Also I am going to disputed because when I book through the Booking website they didn’t said that when I booked that I have to pay more money than I did . I need my money back. The pool was disgusting, in general the hotel and bedroom was filthy. The only place was clean was the front desk and the restaurant.

Muy buen ubicación , el lugar en cuestión a la estética muy bueno. Muy bien cuidado. Sobre todo un buen desayuno.

The location is great and within walking distance of many attractions. However, the hotel is poorly maintained, with outdated rooms and limited supplies (we couldn’t even get enough towels for our room). If you’re on a very tight budget, it’s an acceptable option because the price is low. But if you can spend even $10–$20 more per night, I would recommend staying elsewhere.

Exceptional

Very good

Disappointing

Passable

Unfortunately, our stay was disappointing. We had to change rooms multiple times due to drainage issues and water leaking from the AC. The rooms had a strong musty, moldy smell, and the bathroom door wouldn’t close properly. Overall, the property appears poorly maintained and lacks cleanliness.

No air conditioning in the lobby Breakfast was basically make-your-own-waffle in a hot lobby Front desk charged my wife's card 3 times for a deposit and said the card was rejected. Took us an hour to settle clear thing up with the bank fire alarm woke the entire hotel up at 5 AM and two fire departments could not turn the alarm off. We had no choice but to listen to a blaring alarm for 2 hours. The pool looked nasty and I didn't see anyone swimming in it. Air conditioners leaking everywhere outside the hotel rooms But the location is great if you like overpriced, gimmicky museums restaurants and ferris wheels.

Passable

It was midnight almost and she was tired but no one solve the issue. Very bad experience !

Bad

I did not like it. I didn't even stay there for 5 minutes; they didn't give me a refund. It was horribly dirty it was not in a good condition for people to stay there sanitary wide and health-wise