Courtyard by Marriott Anniston Oxford

Staff very friendly. Inside pool, very warm and open September 27

Thanks to everyone!

Nothing as I didn't get to experience it. Was never allowed to check in lady checking me in was rude. I showed her my confirmation and she told me I was wrong I didn't have a reservation. I showed her where it was booked with booking.com and she again told me there was no room and I needed to handle it with booking. After 2 hours of trying to get checked in and on the phone with booking and then them calling her to confirm that I had a room they hung up and told me no room. I was out my $160 until booking refunded it so couldn't get another room.

The staff was amazing. We reserved two rooms. One was great and the other smelled like cats. The beds were very comfortable and the room was clean. The common spaces weren’t as clean. The breakfast bar was an additional fee, which was fine, but it had an odd selection and was not really helpful. There were plenty of restaurants nearby and a really good donut place. The staff really made the stay wonderful. Thank you!

Staff was great, location was great, and the hotel was clean and updated. Didn't like being on the side of the freeway. Little too noisy on that side with the traffic.

Didn't like being on the side of the freeway. Little too noisy on that side with the traffic.

Clean room, friendly staff

Exceptional

We arrived to the hotel was greeted as soon as we walked in,the staff was amazing. The room was wonderful. My husband enjoyed the pool and the outside fire pit. I cant wait to come back again.

Very good

The front desk help was amazing.

The in door pool was great my dad is in his 70s and he loves it..

My stay was great

it was Great

Very good

great Japanese restrurant so close

One staff member I believe her name was Daisy was very professional and attempted to be as helpful as possible. The location of the hotel was convenient. The parking was adequate and convenient as well. Traveling with parent for a family member's memorial service and a high school graduation. As I mentioned, one staff member I believe her name was Daisy was very professional and attempted to be as helpful as possible. There was also another staff member who checked me out, his name escapes me. Keonte or Kentay, I am not sure. However, he did check me out and was very rude when I mentioned that the room I paid for on the Marriott site was not the room that I received and it was acknowledged at check-in. The front desk told me to come down and they would see what they could do. I told them I had work meetings back to back and the events I came for and I would come down when possible which was at the end of my 2 night stay. We left the evening before we were scheduled to check out. Essentially this staff member told me they don't have anything to do with what is on the site or the price I am charged for different room types. They have what they have and that's it. Very rude. I definitely wouldn't stay there again with his approach to customer communication and service. The final items to note are the breakfast, it was disappointing and overcooked. We were hoping for a better breakfast experience, perhaps more of a continental breakfast, given cost. Consider having a non-dairy creamer option. My mother is lactose intolerant and she was not able to have any coffee with creamer so we had to go somewhere else for breakfast. The linen on the bed did not look fresh and clean. The bed did not sleep well. The towels were hard. The table in my room by the couch did not appear to be clean. The view was less the great so I kept the window closed. The wifi was "OK".

Only issue was they are cashless

My shower wasn’t working right but besides that it was good clean room.

Exceptional