Hotel Pensacola

The location While I was in the jacuzzi paint was floating/ falling into the water

Exceptional

We had a short stay here, and it was comfortable. There are things that need to be updated at the hotel, but it was expected. The room was clean, and the pool was very clean as well. They have a mini gym there that is adequate and clean. The staff was very friendly and it was an easy checkin/out process. I would stay here again in the future.

Clean comfortable and quiet.

Great staff, very friendly No on-site dining

Staff was great. Room was clean and great price Water pressure in shower was lacking.

Nice receptionist. Mold on ceiling in bathroom in room.

Clean

Exceptional

Superb

the staff were wonderful. They did their best to overcome you websites lies! There is no breakfast, no hot tub, seasonal outdoor unheated pool. Staff said dispute numerous requests, you have not updated you website in 4 years!!!!

Appliances and plug ins didn't work, the carpet turned our feet and sox black within minutes - and no house keeping, that explains the raunchy carpet - get what you pay for ....

The room smelled wet and was not very clean overall. The house maids cleaned the room fine but the room itself wasn’t very well taken care of.

No issues.

Most of the electrical outlets didn’t work. The toilet backed up and as I walked in to check in the first thing they said to me was no pets. I told them they advertised pet friendly. They then said oh yeah we except pets with a NON-refundable deposit. I asked if there is no pet damage would they re-fund the deposit, and they said no. Also when I went to pay with my credit card their tap acceptance and my Apple Pay wouldn’t work. I had to swipe my card which I don’t like to do because of skimmers that could have been placed in the machine. Friendlyness is not their strong point. They were not rude but not super friendly either.

The room was clean but the air conditioner was noisy and the bed I slept in sunk in a certain spot so it made it difficult to sleep. The plug where the coffee pot was didn’t work and there was nothing but coffee in the morning no continental breakfast which was disappointing. Overall clean and safe.

Roaches in the bathroom, hair on pillows, bed, and bath towels. Wouldn’t go back. At least the staff were nice

Everything. It’s very clean, quiet, comfortable bed, HOT shower, staff are very friendly and professional.

Sooooo very clean and staff was so amazing

Very good