Rivera Inn & Suites Motel Pico Rivera

Very nice an quiet

•They didn't answer my call when I was trying to get more shampoo and conditioner, which made my hair feel unpleasant •You have somewhere to keep your food cold but nowhere to warm up

The price was reasonable but honestly, I wish I would have spent an extra $20 and booked a different motel. The fridge was nice and cold. The decor was from the 70s. There was hair in the bathtub. While flipping channels, i found that they were showing porn on 1 channel. I asked for a non smoking room and got a smoking room, ashtrays included. The curtains were stained. There was only 2 pillows that were horrible. The bed was so uncomfortable that my wife and I were up at 5:00 AM with stiff backs and packed our bags to get the heck out of there. I would never recommend this place to anyone i like. Only 1 big towel in the room. One of the chairs i sat in was wobbly. I thought I was going to fall through it. No extra door lock. No lamps by the bed. You have to get up from bed to turn off the lights by the door. No microwave. No coffee machine.

I did not like the staff or whoever is in charge. Due to a family emergency they wouldn’t let cancel my stay. I’ve never had any problems with hotels. I got charge anyways. Never will I reserve a day in the is place ever again.

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I never got my deposit back My deposit I never got it back

Location of room Upstairs was not so quiet,hard walkers moving furniture thru the middle of the day- night & also in the morning

Room was not so clean,water on floor in bathroom near toilet,piece of chewed gum on floor near bed. No microwave. Bed was very uncomfortable.

It was very quiet The hot tub was disgusting and there was a sewer smell from the hot tub when we turned it on and it was broken wouldn't hold the water

Roaches in the restroom, bedsheets small burnt openings.

I didn’t like it at all The blankets had cigarette burns in it and it reeked of smoke

The room was okay, it made a lot of noise, the bed. The representative of the front desk was ok.

Yes

Parking wasn’t too bad and had good channels. The air conditioning unit worked well Shower was dirty. Towels were dirty. Bed was uncomfortable & only provided two very uncomfortable pillows. I’m pretty sure it had bed bugs

Shower faucet dripped all night Refrigerator ran all night Tv screen was shaking and had bad reception Not enough towels

Wasn’t as loud as some places Booked the spa tub for my anniversary paid for a 2 night stay which was almost 400$ first night there was no hot water staff did come fix it the next day but totally ruined my trip I wanted to relax in the hot tub both nights that is what I paid for I asked for a discount or partial refund but they didn’t agree to that which is insane won’t be going there again sad because I have booked with them a lot in the past but they just lost a loyal customer

The room accommodation and efficiency of the staff. N/A

I like the location and the staff friendly approach, and support. N/A

The staff was friendly and the place was clean. You can hear everything from the parking and other rooms.

Discusting The staff and rooms