All Season Suites

Not bad

Rooms were large and the location was great

Dirty / used bed sheets, cleanliness was at its lowest level.

Room was clean and staff was friendly.

No accessibility for handicap individuals besides parking spots where they still have to walk up a flight of stairs. Rooms poorly maintained. Arcade was a joke. Kids were super disappointed. Only 2 games and claw machine a tiny room with the ice machine. Don't advertize an arcade if you dont have one. Asked for an handicap accessible room for my wife's crippled grandmother and they put us in the farthest room away from lobby and elevator. On top of that room was falling apart. I complained and they put us in the same room in the opposite wing which was farther from the elevator due its other location. No cameras in the hotel at all besides the one watching the claw machine in the hotel and the lobby office behind the counter. Exterior doors would not close all the way on their own when we used them "after lobby hours" making the security of the hotel very poor. Everywhere in the hotel was hot as it was outside almost exclusively the room than god. Overall the hotel is extremely out of date and poorly maintained. I was extremely disappointed. Im glad we only stayed for 1 night. Cant imagine spending the money to stay all week. I absolutely do not recommend this hotel unless you just need to sleep but I still wouldnt advise it.

Room was clean , staff at front desk was nice , air conditioning great . Dislikes none .

Prior to checking in, I called and asked if they had a gym since I didn't see one in the pics. A man with a heavy accent told me it was being renovated. After check-in, I asked the desk clerk where the gym was and she told me they didn't have one. The location is very good, close to, but away from the business of The Parkway. We enjoyed our stay and the property was what we needed. We would give strong consideration to staying there again.

You can tell it’s an older building, but it’s been well-maintained and was clean. The front desk staff was friendly and helpful. The pool looked nice; we just didn’t have time to utilize it. Our 2-bedroom suite was wonderful and offered room for all of us and our teenage & young adult children to stay all together in one room. The breakfast was average, a usually continental breakfast selection. The location was perfect! Literally right down the street from Dollywood and the Main Street, but not crowded to get in and out of the parking lot. We will definitely stay here again.

This property was amazing and the staff was super! We even booked an extra night !

I was only at the hotel for a few hours in the night so I didn't get to use any of the amenities. The room was clean. The bathtub had some patch work done in it. That was the only negative thing.

Checked in thinking the room had a king and a queen bed but actually had a king and a sofa bed. The sofa bed was horrible with a 2" mattress. After a twelve hour drive this was not what I was expecting to sleep on. Very uncomfortable. Please re write your description of this hotel room. It was quite deceiving.

There was nothing I didn’t like. Staff was excellent. Beds are amazing. Shower was hot. Pool area well maintained as well as the rest of the property. Daily housekeeping provided. Breakfast was hot and fully stocked at all times. Good location easy in and out with traffic light. Nothing

Room was very clean and the staff was so nice! We had a good breakfast everyday! We definitely will be staying here from now on!

Spacious rooms and friendly staff No vending machines or little shop for forgotten items or snacks.

There is a traffic light, so can get in and out of the property easily. The suite was great, the pool was very nice. Location is great. The free breakfast was terrible. Same every day... runny eggs, toast (usually empty), watered down or empty juice. Two cereals to choose from.

I've stayed here twice now and have decided to always stay here when visiting pigeon forge.

Location The tubs were rusted and there were spiderwebs in the corners. We also had ants and the vending machines did not work.

Pretty outdated place for the price. Smells really musty/moldy. Staff was nice and helpful. Our room was clean it just felt dingy due to the smell. The breakfast is ok for it to be complimentary. The pool was the best part of the stay.

I liked the room. Was cleaned every day. Staff was friendly The game room wasn't what I expected. Need more games.

If you need a bed to crash, it’s a fine hotel. Quite worn down, could use some renovations.