Extended Stay America Select Suites - Indianapolis - Plainfield

All you smell is dog pee and weed when staying here, rooms need upgrade, stuff isn’t working right

As I prepared to check out no one was at the reception desk and I never received a receipt... Thank God I only spent one night. Thoroughly disappointed and disgusted.

Folding chair to sit on

Area too close to the hiway.very noisy.and its a pet friendly place.

Very clean and the staff are professional

non-smoking rooms have slight smoke smell. Great for a place to crash and bed is comfortable but make sure you bring soap if you didn't think about that!

The bed was so uncomfortable.

Room was very clean. It also has a mini range, the refrigerator was good size, nice tv

The hotel was pet friendly and the hotel isn't getting the proper treatment and my room had fleas which got on me and my family .... disgusting

Exceptional

Very poor

Friendly staff Na

Exceptional

Kitchen has only stove ,microwave , fridge nothing else .

Bad

The staff was absolutely amazing. They were so helpful, friendly and welcoming. My room was extremely clean when I arrived and everything was perfect.

Very good for the price but a ton of sounds from other rooms all night (talking and dogs barking)

Exceptional

The entire visit was pleasant! The pillows were very flat and uncomfortable! I did intentionally requested a fan while booking online and it wS never addressed however, I did sleep well eventually!

When I booked it, I thought that we would have a "Grab and Go" Breakfast, but at the property where we stayed, this breakfast was non-existent. I understand that not having a breakfast keeps the costs down, but since it was mentioned and then did not exist, is disappointing. Booking. com told be that a crib was available, so I messaged the property and received a confirmation that my message had been read and that a crib would be waiting for me. When I checked in, the front desk staff person said that this kind of thing happens regularly when a third party is involved. Although some properties may have a crib, the Plainfield, IN one does not. The moral of the story is that I should have called the property and made sure instead of reading the message and believing that a crib would be there. My advice is to bring your own pack and play crib or you will have a sleepless night trying to get a one-year old to go to sleep in an adult bed that is unsafe without rails.