Days Inn by Wyndham Pontoon Beach

Clean room. Toilet needed repair. Breakfast not much to brag about. Front desk staff were helpful.

We arrived at the hotel, the entryway smelled heavy of cigarette smoke. We checked in and entered our non smoking room to find it too smelled like cigarettes. As we set down our belongings we discovered filth from under the bed frame. Further investigation found garbage and a pile of dehydrated feces under the bed. We began cleaning up the mess but decided to photograph to show the staff. When we alerted the staff of the issues we were told the smoke smell seeped down from the second floor unit above, they did nothing to address either the smoke or the feces and filth since we already cleaned it up. Further upon leaving the hotel we discovered another guest had flung and stuck gummy candies to the side of our vehicle. This is the absolute worst hotel experience I have ever had.

The staff is helpful and friendly. The room was clean. The refrigerator was a nice plus.

Lobby was under remodeling, No Coffee!! No breakfast. Hot tub totally closed! These are things that should have been noted. Very dissappointed!

Pool was dirty hot tub was not working it was a non-smoking facility but all you smell was marijuana children upstairs running around keeping us up all night staff partying outside the building. Didn't have the continental breakfast because they were painting.

The maids were awesome and personable. There were tornado warnings and they assured us they would come get us if we needed to take shelter. The feont desk was super kind about pur late areival as well .

There were bedbugs in the room I was in. I was there for one night. The microwave was not clean I had to do that myself to use it. There was stuff on the floor and walls and the pillows were crappy. I have bites now from the bugs. Don’t recommend

I will never stay at this place again. Quite literally the most disgusting place I’ve ever step foot in. I didn’t even stay in the room. I walked in to the filth and nastiness. Turned around and walked out.

Nothing

My only gripe is the breakfast. It sucked.

We had family come by to visit and hotel personnel kept watching like we were trying to do something illegal. Never again will we stay there!!!!

Someone checked into room above us and the floor creeking all night cause they were pacing back in forth it was very loud and sounded like the floor was going to give way

The same as the other. Just not clean. It didn't look like the picture and it smell

Nothing It was dirty. Not welcoming

Definitely a bit of false advertisement The breakfast was old cereal & old fruit a few packs of oatmeal & a few slices of bread.

The lady at the front desk The first room I was in the heat nor the tv worked the second room we stayed in was okay but the heat did t get to warm and the water wasn’t hot

I did like they had very hot water.And no bed bugs That place was nasty. I don't think they even have housekeeping at that hotel. There was 6, 7 , maybe 8 inches of nasty food, gross. I don't know what on the floor the walls, the trim of the floor it was disgusting, all I wanted to do was go get a bottle of bleach water and clean that whole room. It was nasty. I took my own cover and put it on the bed so I can sleep last night cause I was afraid to lay on the cover. But I was too tired to leave to go to another hotel. But I slept good, no bed bugs, that's a plus