Super 8 by Wyndham Pontoon Beach IL/St. Louis MO Area

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In the room there was a roach crawling on the toilet paper. The key card didn't work on the door had to have them reprogram. There was cracks in the bathroom floor. The water made our hair feel dry. The rooms look like they don't get deeply cleaned. One of the rooms refrigerators leaked.

The room had an funky odor, the floors were sticky, and after showering and walking about the room for a bit our feet were dirty black, the breakfast was either toast or cereal, the hotel as a whole was unclean, and the signage was gone out front of the building which made locating it difficult, also in the room the television came on but couldn't get any stations to come in. We will not be returning. We tried to express our disappointment, but management chose to disagree and sent us away unhappy with our stay.

Absolutely nothing, certainly not the drug addicts sitting outside asking for cigarettes and digging in the trash cans at the front door where I had to walk through with my child. It was a filthy, disgusting mess. The rooms were nasty, beds were stained, the floors were dirty, there were bugs crawling on the ceiling, our entire room smelled so strongly of urine from the bathroom.

Clean rooms.

I liked nothing about this place Paid for room on line got there they charged me more for a so called deposit property was nasty and dirty toilet leaking water all over floor no fire alarm in room paid for 2 queen rooms got full size beds animal poop on stairs and in hallway stained up hallways and carpet

Clean room, friendly staff

it had a pool where do I start, as soon as you walk in the door, there is a stench like steel cigarettes, then the staff confirmed when I asked about smoking, even though there was a sign saying the entire building was smoke free that the third floor was the smoking floor. It appeared there were people living there permanently. In the elevator smelled like BO and cigarette. When I got to the room, it was decent. There was the smoke alarm sitting in a chair unplugged with wires hanging out of the ceiling. They weren’t able to fix it until the next day. I had to ask for two more pillows because on the King side bed there were too small pillows. They were pleasant and got those for me so that was good. The room had a stale smell, but I sometimes find that in most rooms. But the entire hallway also reeked of old cigarette or ashtray kind of smell. I should’ve taken pictures to share, but I did not. I also did not stay the second night. There were people on the third floor above me pacing all night long literally. And it almost seemed like they were stomping because usually you don’t hear people above you at motels. The bedspread was just the topper there was no comforter or lining blanket. And there was one single long hair strand when I pulled back the covers. I slept on the other side after removing it. I figured I get what I pay for. However, I expected more from a super eight and breakfast that was included was Literally white toast, Froot Loops or frosted flakes. There was coffee and apple juice so that was a plus. I had just never had that type of breakfast with no other options. Oh, they did have a very odd smell as you walked out of the hotel when I was leaving. I couldn’t quite place it, but I almost thought that it was a remnant smell of urine. I’m not trying to be hateful. I am not trying to put a business down. They were kind of out in the middle of nowhere. They had a lot of competition so they probably had to do what they have to do to stay in business.

The facility was dirty

Clean and comfortable room, nice pool to swim in. Nice staff.

Thanks

The front desk clerk was professional and nice, though clearly being exploited. I’m not sure there was anyone else on duty anywhere in the hotel when I arrived around 8pm. There were roaches on the floor, and the shower didn’t work. The place was grimy overall— air conditioner water on the floor, weird gunk on the windowsill. I won’t be back.

The fact that I had to change sheets before I could put my son the bed. Or we had no TV the first day we were there .. lastly I couldn't take a shower either .. without getting water everywhere. I had no shower curtains. Pool looks like a urine storage . Im glad I'm home . Anyone have recommendations on a place that budget friendly but decent?

Rooms were not clean. Didn't appear to have been cleaned - ever!

Dirty vermin ridden rodent droppings

The breakfast was very minimal Bed very comfortable The smell in the motel was awful. Window looked like they were cleaned with dirty rag. All windows were hard to look out The minute I walked in the hotel, the strong Oder of smoking was over powering with a musty and disgusting smell, like they were trying to cover up the smell with some kind of cleaner

Let’s start off by saying I’m a trucker and I have extremely low expectations. But this place is an absolute dump. Pillow, shower curtain, and towels all had stains on them. The floors hadn’t been swept in weeks let alone mopped in months. The baseboards looked like they had blood stains on them. The hallway carpets have clearly never been cleaned. But that’s what you’d expect from a hit ran by Indians. Looked like something you find in India. No wonder the best western and Fairfield next door were sold out. Only reason I stayed here is bc it was dog friendly. I needed shower sandals on to just walk around the hotel room, it was that bad. If you’re dirt poor and like in a house with dirt floors than this is the place for you. But you have any sort of self worth, you won’t stay here. I would rather sleep in my semi with the ac broken next time.

The staff were amazing! No remote for tv. Few pieces of trash missed by housekeepers in the room. The smell of week throughout the whole building was insanely strong

I want a refund

Well, the pictures online show different but when we got there, it looked like they was doing the parking lot, which was OK then we got an inside. I had like a little funny smell to it so then we got the keys and got to our room and smell like cat shit cat piss. It was just really strong and it had roaches. They had roaches the smell was very strong the room they gave us. We were just really really nasty. I mean don’t get me wrong in the bed or fixed, but it was roaches crawling around it smell like cat shit cat litter box cat piss they need to get like the one in Troy Illinois.